Support for users with Disabilities

In light of the changes we have all faced and continue to face this year, some of the information on our web pages may no longer be accurate. Please refer to the FAQs on the Library home page for the most up to date information.
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Contact - tel: +44 (0)1782 733239 or email:

We want everyone to be able to make full use of the Library facilities. We have a range of services and assistive technology to support users with disabilities or learning differences.

An Accessible Building

There is an accessible side entrance on the ground floor of the campus library. You'll need to arrange Keele card entry for this with IT services. We have lifts to all floors and a wheelchair accessible toilet on the ground floor, accessed via the universal RADAR key.

Study Space

All our PCs are loaded with assistive software, including JAWS screen reader. For further information on software availability, please see IT Services assistive facilities page. We also offer several height adjustable tables throughout the building and a bookable study room specifically for audio or visually impaired students.

Alternative Formats

If you require material in an alternative format, such as electronically, you can request this service through Disability and Dyslexia Support. SensusAccess, an online software that students and staff can use to automatically convert documents into a range of alternative formats, is also available.

Individual Library Inductions

We're always happy to run individual library inductions at any time of the year, which can be tailored to your specific requirements. We can help you find out about library services on a one-to-one basis.

Delegated Access

You can request for someone else to speak to library staff on your behalf, but to comply with GDPR you must complete the Library Delegated Access Form.

Guidance on Emergency Evacuation for Users with Restricted Mobility

If you have a disability or condition which could impact on your ability to evacuate the building there are refuge areas, emergency evacuation platforms and evacuation chairs on the fire stairs at each end of the building. A member of staff will offer assistance as soon as possible. Please see Keele University’s PEEPs policy and procedures.