If we don't have access to the information that you need we can arrange to borrow it from another library - this is an inter-library loan (ILL).

** Book ILL ** Article ILL ** ILL Team **

Book Inter-Library Loan

You can request a book ILL by completing the form provided below and delivering it:

  • In person
  • By post
  • By fax
  • Online

Charges:

There are loan request and renewal charges for this service:

  • NHS Users - £2 per loan request
  • Non-NHS staff working with the NHS - please contact the library directly to see if you aer eligible for inter-library loans and the charges
  • Keele Users - £10 per loan request
  • Renewal charges may vary depending where the loan is sourced from

All copyright declarations on request forms must be ticked and dated; and requests paid for before the item can be collected or sent out to you.

Delivery:

  • All book inter-library loans must be collected from the library in person.
  • Copies of sections from printed text, where we have valid delivery instructions may be emailed (copyright licences allowing) or posted to you. We may contact you to clarify delivery details.
  • Copies of sections from printed text, when sourced from the British Library cannot be emailed.
  • Copies of sections from printed text not yet paid for, or with incorrect delivery instructions, must be collected from the library in person.

For copies for sections from a printed text: please note uncollected items will be destroyed 6 weeks after notification that they are available for collection is first sent, but may still be charged for.

online forms logo   Book ILL Request Online

Journal Article Inter-Library Loan

If you cannot get access to a particular journal article we can arrange to get you a copy from another library. You can request an article by completing the form provided below and delivering it:

  • In person
  • By post
  • By fax
  • Online

If submitting a substantial batch of requests please be aware we will only process 5 requests per day.

Charges:

There is a charge for each request:

  • NHS Users - £2 per item
  • Non-NHS staff working with the NHS - please contact the library directly to see if you are eligible for inter-library loans and the charges
  • Keele Users - £2 per item if available from another NHS library in the Region, £6 if only available from the British Library

Please check the library catalogue and online journal lists before submitting inter-library loan requests.

All copyright declarations on request forms must be ticked and dated; and requests paid for before the item can be collected or sent out to you.

Delivery:

  • Where we have valid delivery instructions, articles may be emailed (copyright licences allowing) or posted to you.
  • Items sources from the British Library cannot be emailed.
  • Items not yet paid for, or with incorrect delivery instructions, must be collected from the library in person.

Please note uncollected items will be destroyed 6 weeks after notification that they are available for collection is first sent, but may still be charged for.

online forms logo   Journal Article Request Online

Clinical Education Centre and Health Library

NHS Outreach Team

The NHS Outreach Team are here to support NHS staff and partners working in the North Staffordshire health community. Let them know if you need help accessing library and information facilities, services and resources.

Inter-Library Loan Contacts

Tel No:  01782 679579

Email: library.healthloans@keele.ac.uk

Fax:  01782 679582

Address

Health Library, Clinical Education Centre, University Hospitals of North Midlands NHS Trust, Royal Stoke University Hospital, Newcastle Road, Stoke-on-Trent, ST4 6QG How to get here.

Email Address: health.library@keele.ac.uk