Request a new or replacement card

You may submit a request for a replacement (or new) Keele Card if yours is lost or stolen. *NB: You may be charged for this service.*

Students - request a replacement Keele Card

Students - Request a replacement Keele Card

You'll need to complete a pre-order form (login required) to request a replacement Keele Card. Once the card has been ordered we'll contact you via email (it.service@keele.ac.uk) to let you know when to collect your card from your requested collection point.

In most cases your new card will be available for collection within four hours (office hours Monday-Friday).

Please bring a form of ID with you when collecting your new card.


University Staff - request a new or replacement Keele Card

University Staff - Request a replacement Keele Card

You'll need to complete a pre-order form (login required) for your new or replacement Keele Card.

Once the card has been ordered we'll contact you via email (it.service@keele.ac.uk) to let you know when and where to collect. This will normally be the Library.

Please bring a form of ID with you when collecting the card.


Science Park staff - request a replacement Keele Card

Science Park Staff - Request a replacement Keele Card

Please contact IC3 reception for a replacement card.