Request a replacement card
You may submit a request for a replacement Keele Card if yours is lost or stolen. *NB: You may be charged for this service.*
Students - Request a replacement Keele Card
You'll need to complete a pre-order form (login required) to request a replacement Keele Card. Once the card has been ordered we'll contact you via email (it.service@keele.ac.uk) to let you know when to collect your card from your requested collection point.
In most cases your new card will be available for collection within four hours (office hours Monday-Friday).
Please bring a form of ID with you when collecting your new card.
University Staff - Request a replacement Keele Card
You'll need to complete a pre-order form (login required) for your new or replacement Keele Card. NB: you can also complete a form on behalf of a colleague, should the need arise.
Once the card has been ordered we'll contact you via email (it.service@keele.ac.uk) to let you know when and where to collect. This will normally be the Library.
Please bring a form of ID with you when collecting the card.
Science Park Staff - Request a replacement Keele Card
Please contact IC3 reception for a replacement card.