Subtitles for video and transcripts for audio
Videos should always have subtitles where possible. There are some services that will provide automatic captioning, including on YouTube, as well as tools to add your own or edit existing.
Pre-recorded videos must have captions (subtitles). This is a legal requirement under the Public Sector Bodies Accessibility Regulations 2018 for video published since 23 September 2020. See Accessible videos for full guidance.
Some services, including YouTube, provide automatic captioning, and there are tools to add your own or edit existing captions. Automatic captions must be checked and corrected before publishing.
If you are linking to or using video content, a transcript should also be available for users of screen readers.
To get transcripts of conversations there are tools such as Otter.AI and Just Press Record that will auto-transcribe, with varying results, you will need to sense check and edit accordingly. YouTube and Facebook can also auto-transcribe videos. For more professional and more accurate transcription, there are many paid services online.
