If you will be living in our halls of residence on campus, you will find everything you need to know to help you prepare below, and on our coronavirus web pages, and accommodation web pages.

If you are eligible for our campus accommodation, you will have been sent information about how to apply to live in our halls of residence. Information about who can apply for campus accommodation, and the order in which we allocate accommodation, can be on our accommodation web pages.

If you need accommodation but haven’t applied yet, visit our Accommodation Portal and email us as soon as possible at

Three things you must do before you arrive:

  1. Make your advance payment of £450 as soon as possible after confirming your accommodation - please do this when you receive your accommodation offer (and at least two weeks before your arrival date). Find more information about how to pay below.
  2. Complete your online accommodation induction - please do this before you leave home to come to Keele. It contains all sorts of useful information and you will need to successfully complete this before you are issued with your room key. At the end of the online induction you will find your Accommodation Boarding Pass - print this off so you can hand it in when you collect your keys.
  3. Book your arrival slot at the end of the induction process - please keep to your arrival slot and let us know if anything changes.

If you have a disability, you may request an early arrival (please note there is an associated charge). Get in touch with our Disability and Dyslexia Support team at if you would like to discuss this.

If you have any questions before you arrive, you can email us at or call us on +44 (0) 1782 734152.

Find out about the measures we have in place across our halls of residence to help you stay safe on this web page; this includes how you can identify who is in your household. 

What to bring:

Tick off your items as you pack to make sure you don't forget anything!

  • Print off and bring your Accommodation Boarding Pass
  • A duvet and pillows (please note that there are not provided by the University)
  • Bed linen
  • Toiletries
  • Clothes
  • Crockery / cutlery / cooking equipment
  • A clock
  • Towels
  • Tea towels
  • Some photos / small personal items to make your room feel homely and cosy!
  • An adaptor if you're bringing electrical items from overseas

If you'd like to bring fairy lights, these must be CE kite marked, LED type and purchased in the UK. 

Any electical equipment that you bring (hairdryer, hair straighteners, lamps, etc...) must be PAT tested. If you can't do this before you arrive, don't worry - we provide a free testing service in each hall.

If you’d like to order items before you arrive you can Kit yourself out for Uni through our friends at either Chaffinch or UniKitOut.

You can order bedding, kitchen, bathroom kits and more, Plus save 10% with discount code KEELE10 if you decide to order anything through Unikitout or there’s free delivery with discount code Keele2015 if you decide to order anything from Chaffinch.

The Great Donate, a student-led scheme, will also be around during welcome week with a stall - Think used, good condition pots, pans, plates, cutlery, stationary, clothes hangers, etc.

It's green, it's cheap, and it raises funds for student sustainability projects... and it's one less thing to bring with you!

Find out more at The Great Donate on Facebook.

What NOT to bring:

  • Candles and other items that have a naked flame
  • Mini fridge (if you have a medical reason why you need a mini-fridge, we can provide this for you - please contact
  • Microwave
  • Heaters
  • Extension cables - these must be PAT tested before they are used or you can buy one from our campus store
  • Items that need hanging up with nails or hooks - you will be charged for any damage caused by using these items
  • Weapons, knives, imitation guns
  • Pets or animals (including fish)

Please have a look at our move-in day web page. 

After the first two weeks of any semester, you are allowed a guest to stay in your room but you must register their stay on the Accommodation Portal.

More information can be found on our Guest accommodation page.

Please find out more about accommodation fees and how to pay on the money section of our Welcome web pages for undergraduates or postgraduates. 

If you spot that something isn't working as it should, please log this via Service Desk - the sooner we know about it, the sooner we can fix it. 

  • Log in to Service Desk
  • Choose the 'Accommodation' tile
  • Choose 'Request a repair' (and choose the type) from the options on the right
  • Complete and submit the form
  • Want to know how the repair is progressing? Log back into Service Desk and check on the logged repair

Find out about how we prioritise repairs to ensure health and safety on this Accommodation web page.

All Keele University bedrooms have the following as standard:

  • A bed (beds are single, except in en-suite plus rooms which have 3/4 size beds and en-suite superior rooms which have either 3/4 size or double beds)
  • Carpet
  • Curtains or blinds
  • A wardrobe
  • Shelves
  • A desk and chair
  • A notice board
  • A mirror
  • Free Wi-Fi

The kitchens in halls each have:

  • A cooker and microwave
  • A fridge and freezer
  • A sink with hot and cold water (cold water is suitable for drinking)
  • Worktop space and cupboards
  • A kettle

If you would like to, you can order a kitchen starter pack and bed linen from us in advance (online via the Accommodation tab on the Accommodation Portal - where you applied for accommodation. Rice cookers can be used in kitchens, but must be purchased in the UK and have a kite mark.)

We have 5 launderettes on campus that are open to everyone (just remember your Keele Card to access) - 2 at Barnes, 1 at Horwood, 1 at Holly Cross and 1 at Lindsay.

You can check if there is a washing machine available in the campus laundrettes before you leave your room - just tap the 'Laundry service' tile on your Keele App!

The washing machines don't have a drawer for washing powder softener; you should load your powder or capsules directly into the drum.

It's a good idea to buy a 2 in 1 detergent that includes softener as this can't be added separately like in your washing machine at home.

There are clear contact numbers displayed in the launderettes for any assistance or help if needed.

Keele University is located in North Staffordshire, close to the town of Newcastle-under-Lyme. Many of our students already live in the local area prior to beginning their study at Keele, and some students also choose to live off campus in the local area.

Finding off campus accommodation

If you are looking to live off campus, we have plenty of information to help you with your search. If you’re bringing your family with you, you may need to look in the local area for accommodation as there is limited family housing on campus.

We have our own off campus accommodation search engine where any landlord or institution advertising with us must have up-to-date certificates for gas, electricity and energy performance, and be accredited with the local council.

You can also view and download our House Hunting Guide for students; it contains lots of information on what to consider in your search, a handy checklist to use when viewing properties, and common FAQs.

House Hunting Guide  (1,575 KB)

If you do have any questions or need any help, feel free to get in touch with us. We can help with a range of off campus queries, including questions about your contract or landlord.

Council tax

Full-time students do not have to pay Council Tax. Therefore if you live in University Halls or a house where everyone is a full-time student, you shouldn’t receive a bill from the Council. Towards the end of October each year, Keele University sends a list to Newcastle Borough Council, Stoke on Trent City Council and Cheshire East Council confirming the names of all full-time students, therefore you should not need to provide the Council with any documentation confirming your student status. If you live outside of these local council areas you can obtain a Student Status letter from your eVision account (to provide to your council.

Please note: if you are resident in a house with someone who is not a full-time student, you may be liable for payment of a proportion of the Council Tax for that property. If you think you should be exempt but are still getting a bill, contact the Student Accommodation Office or Advice and Support at Keele (ASK) in the Students’ Union for guidance.

Find out more about accommodation

Please have a browse through our Accommodation web page and get in touch if you have any questions.

Visit our page on contents insurance for more information on this topic.

The Great Donate

If you haven't yet stocked up on pots, pans and utensils, you can get them when you arrive from our student-led scheme, The Great Donate! Look out for the stall during Welcome Week where there will be a vast array of used, good condition kitchen and household items (shared by last year's students) which you can buy at very reduced prices. 

Think pots, pans, plates, cutlery, stationary, clothes hangers, etc. - a whole kitchen set with 2 plates, 2 cups, 2 mugs, 2 bowls, and 2 of each cutlery item will be £2.50.

Great Donate Stalls will be on campus the week beginning Monday 24th January at the Forest of Light (in the centre of campus). 

Find out more on The Great Donate Facebook

It's green, it's cheap, and it raises funds for student sustainability projects... and it's one less thing to bring with you!

Want to know what it's like to live at Keele? Here's our downloadable PDF guide...

Living at Keele (3,150 KB)