Student experience and support
All students, including online and apprentice learners, can access advice, guidance, and one to one support from their Student Experience and Support team, based within their academic School or Faculty.
If you need to talk to someone, whether it’s about your studies or life outside of them, we have a Student Experience and Support team based within your Faculty to support you, including a member of the team dedicated to every School.
These teams are part of Student Services, working closely with teams such as Disability Support and Inclusion, Student Financial Support, Counselling and Mental Health, Residence Life and Chaplaincy, to ensure all students can easily access the support they need.
You can book a virtual appointment to speak to the advisers in your School or Faculty at the buttons below, or you can attend our drop in at Student Services Hub, Claus Moser on Monday 10am to 12pm, Tuesday 4.30pm to 6.30pm, Wednesday 2-4pm, Thursday 4.30pm to 6.30pm and Friday 10am to 12pm.
Please note that if you attend a drop-in you will be seen by the Student Experience and Support Officer on duty that day, not necessarily your allocated officer. Drop-ins are designed for quick queries; if you have a more complex situation, please book an appointment instead,
If you’d prefer to contact them via another method, just get in touch with Student Services as usual. Emails sent to student.services@keele.ac.uk will get passed to your relevant Student Experience and Support Officer, or another service such as financial support if appropriate.
Don’t worry if your course falls within two different Schools or Faculties – access support via either of your Schools/Faculties and we will ensure you get the most appropriate support.
Faculty of Business, Law, Humanities & Social Sciences
Here is your dedicated Student Experience and Support team. Each Officer is assigned to support a particular School within the Faculty, and the team work together closely to ensure all students get the support they need.
Helen Foster-Bullock
Student Experience and Support Manager
- Faculty-wide
Caitlin Main
Student Experience and Support Officer
- Business School
Cerys Rowley
Student Experience and Support Officer
- Foundation Year and Law
Harriet Blaise
Student Experience and Support Officer
- Humanities and Social Sciences
Julie Willis
Student Experience and Support Manager
- Faculty-wide
Annika Maddock
Student Experience and Support Officer
- School of Nursing & Midwifery
Ben Granville
Student Experience and Support Officer
- School of Nursing & Midwifery
Danielle Beech
Student Experience and Support Officer
- School of Allied Health Professions and Pharmacy (Allied Health Professions)
Mel Shaw
Student Experience and Support Officer
- School of Allied Health Professions and Pharmacy (Pharmacy) and Harper Keele Vet School
Naomi Walker
Student Experience and Support Officer
- School of Medicine (Medicine)
Paul Chambers
Student Experience and Support Officer
- School of Medicine (Paramedic Science, Social Work, Counselling & Psychotherapy, Public Health)
Cerys Rowley
Student Experience and Support Officer
- Foundation Year
Natasha Davenhill
Student Experience and Support Officer
- Maternity Leave
Abi Keay
Student Experience and Support Manager
- Faculty-wide
Ellen Deighton
Student Experience and Support Officer
- School of Life Sciences (Biosciences, Bioengineering, Geosciences, Pharmacology)
Emma Shepherd
Student Experience and Support Officer
- School of Computing and Mathematics
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Hannah Ireson
Student Experience and Support Officer
- School of Life Sciences (Biomedical Science and Neuroscience)
Linda Bebbington
Student Experience and Support Officer
- School of Chemical & Physical Sciences and School of Psychology
Cerys Rowley
Student Experience and Support Officer
- Foundation Year
What are Student Services?
