Student Services
We’re your one stop shop for information, support and guidance. We’re here for every single Keele student, including online and apprentice learners, whatever you need, throughout the year.
The Student Services Centre is located in the Tawney Building and is open for first line support 9am to 5pm Monday to Friday* and also available in person at the Denise Coates Foundation Building or by phone (01782 734481) from 8am Monday to Friday* (*except Bank Holidays and University closure days)
Easter Opening
The Student Services Centre will be closed over the Easter Week-end 7-10 April 2023
Emergency out of hours support will be available by calling 01782 733004
If you need support from your Faculty's Student Experience and Support team, Residence Life, Financial Support, Disability and Dyslexia Support or Counselling and Mental Health team, we offer drop-in sessions – no appointment needed. Drop ins are face to face and are held in the Tawney Building.
Students attending a drop-in session will need to bring their phone to scan a QR code to alert staff they are there.
Drop In sessions will be suspended over the Easter vacation period 27 March to 14 April 2023
| Monday |
10am-12pm Student Experience and Support Officers |
10am-4pm Financial Support Team |
| Tuesday |
5-7pm
|
|
| Wednesday |
10am-12pm Disability Support Advisers |
2-4pm
|
| Thursday |
4.30-6.30pm Residence Life Managers |
5-7pm
|
| Friday |
10am-12pm Student Experience and Support Officers |
Alternatively, you can book a one to one virtual appointment via our bookings page. Please book your designated Officer where possible.
.jpg)
 (1).jpg)
.jpg)
 (1).jpg)
Living off campus? Want to get involved in making a positive impact through volunteering and other initiatives?
Local and commuting to Keele? Care for someone? LGBT+? We have specific information and support for sub-groups of students across our Keele community.