Student Financial Support

Studying at university can be a really exciting experience, but it can be difficult to anticipate the true costs of being a student. It’s important that you understand the financial support that is available to help you to manage your money so that you can make the most of your time at Keele. We can help you to resolve issues with your Student Finance, create a budget and to help you to explore your options if you’re facing financial hardship. We are also able to ensure that you receive any funding for which you may be eligible, such as bursaries and scholarships.

Our Student Financial Support team offer confidential advice and guidance about a variety of financial issues.

We can help you with a wide range of queries including:

  • UK Government funding
  • Alternative funding sources
  • Bursaries and scholarships
  • Budgeting
  • Financial support for students facing financial hardship
  • International student funding (including US federal loans and Canadian loans)

We aim to advise all students to ensure they are getting their full entitlement with regards to Government funding, including additional support depending on your individual circumstances.

We unfortunately cannot provide advice on debt or benefits, but you can seek advice from Advice & Support at KeeleSU (ASK) or contact Citizens’ Advice. If you have significant debt problems, such as affecting your ability to remain in your home, you may be able to apply to our Hardship Fund, but you should also access support from a qualified debt advisor.

We advise that you contact us by email initially, as this will ensure that we can respond to your query as soon as possible. We can normally answer your query within 1 working day, but sometimes we may need to investigate your query further. If we feel it would be better to discuss your query over a virtual or in-person appointment, we will contact you to arrange an appointment.

Email the Student Financial Support team

If your query or issue is quite complex, and you would prefer to speak to us rather than email, then you can also book a 20-minute appointment with us. We would ask that, wherever possible, you only book an appointment if your circumstances are complex as this ensures that appointments are available for those who need them most.

Book a virtual appointment with the Student Financial Support team

If you need help with setting and managing your budget, you can contact us to request a 30-minute Financial Wellbeing Check. In a Financial Wellbeing Check, we will discuss your individual circumstances to ensure that you're accessing all of the funding available to you, and discuss any financial support that we feel you may benefit from, such as our Hardship Fund. We will also help you to explore your spending habits to ensure that you're getting the most out of your money.

We will ask you to send us your last month's bank statement prior to your Financial Wellbeing Check. This is so that we're able to review your financial stability to tailor the advice and support that we provide.

Email the Student Financial Support team to request a Financial Wellbeing Check

UK Government: For information about UK Government funding for Higher Education, including additional support depending on your individual circumstances. You will also be able to find information about repayments.

NHS Business Services Authority: For information relating to the NHS Learning Support Fund and Exceptional Support Fund.

UCAS Understanding Apprenticeships: For information on higher and degree apprenticeships. Apprentices may also find the UK Government Universal Credit eligibility webpages useful.

The British Council Scholarships and Funding: For information about funding for international students.

At the bottom of this webpage, you will find links to our fees and funding webpages for foundation year, undergraduate and postgraduate students. In these webpages, you will be able to find our full lists of bursaries and scholarships.

Blackbullion is a learning platform designed to help you to explore and understand all things money related. The platform is filled with useful videos, articles, and tools to enhance your financial capability and to empower you to make informed financial decisions. You can find information and guidance on topics from starting university and budgeting through to credit cards and tax.

Blackbullion is completely free for Keele University students to access. You will need to register with your Keele login details when you create your account.

Register on the Blackbullion learning platform

Degree apprenticeship funding:

If you're on an apprenticeship, you will be earning and your course fees will be covered by your employer and the Government. Please note that apprentices are not eligible to apply for a Student Finance tuition fee loan or maintenance loan.