Student Experience and Support
All students, including online and apprentice learners, can access advice, guidance, and one to one support from their Student Experience and Support team, based within their academic School or Faculty.
If you need to talk to someone, whether it’s about your studies or life outside of them, we have a Student Experience and Support team based within your Faculty to support you, including a member of the team dedicated to every School.
These teams are part of Student Services, working closely with teams such as International Support, Counselling and Mental Health, Disability & Dyslexia, and Chaplaincy to ensure all students can easily access the support they need.
You can book a virtual appointment to speak to the advisers in your School or Faculty at the buttons below, or you can attend our drop in at Tawney Building on Monday 10am to 12pm, Tuesday 5-7pm, Wednesday 2-4pm, Thursday 5-7pm and Friday 10am to 12pm
If you’d prefer to contact them via another method, just get in touch with Student Services as usual.
On a Combined Honours degree? Don’t worry if you are part of two different Schools or Faculties – access support via either of your Schools/Faculties and we will ensure you get the most appropriate support.

Janine Cresswell
Student Experience and Support Manager
- Faculty-wide

Harriet Blaise
Student Experience and Support Officer
- School of Humanities | Language Centre

Natasha Corke
PGR HUMSS
- Keele Business School including PGRs in HUMSS
-min.png)
Annika Maddock
Student Experience and Support Officer
- School of Social, Political and Global Studies

Chris Satanow
Student Experience and Support Officer
- School of Law

Julie Willis
Student Experience and Support Manager
- Faculty-wide

Danielle Beech
Student Experience and Support Officer
- School of Medicine

Cathy Forbes
Student Experience and Support Officer
- School of Allied Health Professions/School of Medicine

Ben Granville
Student Experience and Support Officer
- School of Nursing and Midwifery

Mel Shaw
Student Experience and Support Officer
- School of Pharmacy & Bioengineering including PGRs in FMHS
.jpg)
Linda Bebbington
Student Experience and Support Officer
- Foundation Year
.jpg)
Hannah Ireson
Student Experience and Support Officer
- School of Life Sciences

Kelly Jeffery
Student Experience and Support Officer
- School of Geography, Geology and the Environment | School of Computing and Maths including PGRs in FNS

Cerys Rowley
Student Experience and Support Officer
- School of Psychology | Keele Vet School

Ellen Deighton
Student Experience and Support Officer
- School of Chemical and Physical Sciences