Student experience and support

Student Experience and Support

All students, including online and apprentice learners, can access advice, guidance, and one to one support from their Student Experience and Support team, based within their academic School or Faculty.

If you need to talk to someone, whether it’s about your studies or life outside of them, we have a Student Experience and Support team based within your Faculty to support you, including a member of the team dedicated to every School.

These teams are part of Student Services, working closely with teams such as International Support, Counselling and Mental Health, Disability & Dyslexia, and Chaplaincy to ensure all students can easily access the support they need.

You can book a virtual appointment to speak to the advisers in your School or Faculty at the buttons below, or you can attend our drop in at Tawney Building on Monday 10am to 12pm, Tuesday 5-7pm, Wednesday 2-4pm, Thursday 5-7pm and Friday 10am to 12pm

If you’d prefer to contact them via another method, just get in touch with Student Services as usual.

On a Combined Honours degree? Don’t worry if you are part of two different Schools or Faculties – access support via either of your Schools/Faculties and we will ensure you get the most appropriate support.

Faculty of Humanities and Social Sciences

Here is your dedicated Student Experience and Support team. Each Officer is assigned to support a particular School within the Faculty, and the team work together closely to ensure all students get the support they need.

Janine Cresswell
Student Experience and Support Manager

Faculty-wide

Harriet Blaise
Student Experience and Support Officer

School of Humanities | Language Centre

Natasha Corke
PGR HUMSS

Keele Business School including PGRs in HUMSS

Annika Maddock
Student Experience and Support Officer

School of Social, Political and Global Studies

Chris Satanow
Student Experience and Support Officer

School of Law

Book an appointment to speak to the Humanities and Social Sciences Student Experience and Support team Other ways to get in touch with the team

Faculty of Medicine and Health Sciences

Here is your dedicated Student Experience and Support team. Each Officer is assigned to support a particular School within the Faculty, and the team work together closely to ensure all students get the support they need.

Julie Willis
Student Experience and Support Manager

Faculty-wide

Danielle Beech
Student Experience and Support Officer

School of Medicine

Cathy Forbes
Student Experience and Support Officer

School of Allied Health Professions/School of Medicine

Ben Granville
Student Experience and Support Officer

School of Nursing and Midwifery

Mel Shaw
Student Experience and Support Officer

School of Pharmacy & Bioengineering including PGRs in FMHS

Book an appointment to speak to the Medicine and Health Sciences Student Experience and Support team Other ways to get in touch with the team

Faculty of Natural Sciences

Here is your dedicated Student Experience and Support team. Each Officer is assigned to support a particular School within the Faculty, and the team work together closely to ensure all students get the support they need.