Student Experience and Support

All students, including online and apprentice learners, can access advice, guidance, and one to one support from their Student Experience and Support team, based within their academic School or Faculty. 

If you need to talk to someone, whether it’s about your studies or life outside of them, we have a Student Experience and Support team based within your Faculty to support you, including a member of the team dedicated to every School.

These teams are part of Student Services, working closely with teams such as International Support, Counselling and Mental Health, Disability & Dyslexia, and Chaplaincy to ensure all students can easily access the support they need.

You can book a virtual appointment to speak to the advisers in your School or Faculty at the buttons below, or you can attend our drop in at Tawney Building on Monday 10am to 12pm, Tuesday 5-7pm, Wednesday 2-4pm, Thursday 5-7pm and Friday 10am to 12pm

If you’d prefer to contact them via another method, just get in touch with Student Services as usual.

On a Combined Honours degree? Don’t worry if you are part of two different Schools or Faculties – access support via either of your Schools/Faculties and we will ensure you get the most appropriate support.

Faculty of Humanities and Social Sciences

Here is your dedicated Student Experience and Support team. Each Officer is assigned to support a particular School within the Faculty, and the team work together closely to ensure all students get the support they need. 

Janine Cresswell

Janine Cresswell
Student Experience and Support Manager

  • Faculty-wide
Harriet Blaise

Harriet Blaise
Student Experience and Support Officer

  • School of Humanities | Language Centre
Natasha Corke

Natasha Corke
Student Experience and Support Officer

  • Keele Business School
Annika Maddock

Annika Maddock
Student Experience and Support Officer

  • School of Social, Political and Global Studies
Chris Satanow

Chris Satanow
Student Experience and Support Officer

  • School of Law

Faculty of Medicine and Health Sciences

Here is your dedicated Student Experience and Support team. Each Officer is assigned to support a particular School within the Faculty, and the team work together closely to ensure all students get the support they need. 

Julie Willis

Julie Willis
Student Experience and Support Manager

  • Faculty-wide
Danielle Beech

Danielle Beech
Student Experience and Support Officer

  • School of Medicine
Cathy Forbes

Cathy Forbes
Student Experience and Support Officer

  • School of Allied Health Professions/School of Medicine
Ben Granville

Ben Granville
Student Experience and Support Officer

  • School of Nursing and Midwifery
Mel Shaw

Mel Shaw
Student Experience and Support Officer

  • School of Pharmacy & Bioengineering

Faculty of Natural Sciences

Here is your dedicated Student Experience and Support team. Each Officer is assigned to support a particular School within the Faculty, and the team work together closely to ensure all students get the support they need. 

Linda Bebbington

Linda Bebbington
Student Experience and Support Officer

  • Foundation Year
Hannah Ireson

Hannah Ireson
Student Experience and Support Officer

  • School of Life Sciences
Kelly Jeffery

Kelly Jeffery
Student Experience and Support Officer

  • School of Geography, Geology and the Environment| School of Computing and Maths
Cerys Rowley

Cerys Rowley
Student Experience and Support Officer

  • School of Psychology | Keele Vet School
Ellen Deighton

Ellen Deighton
Student Experience and Support Officer

  • School of Chemical and Physical Sciences

What are Student Services?