Self-help resources

If you'd like to explore some of the sources of help available online, the ones below will be good places to start.

Anonymous, 24/7 online peer and professional support through an online community

NHS guides covering a range of health topics, such as depression and low mood, obsessions and compulsions, anxiety and stress

Self-care apps you may like to try, and which students have told us they find useful

Keeping well during the coronavirus pandemic

Alongside the support we offer through Keele's Counselling and Mental Health, and wider Student Services team, there are lots of mental health organisations who are offering support on how to look after your mental wellbeing during coronavirus if you'd prefer to access help online. 

Student Space has been created by Student Minds to make it easier for you to find the support that you need during the coronavirus pandemic. However you’re feeling, help and guidance is available.

There is a Student Space for:

  • Access to dedicated support services for students, by phone or text
  • Information and tools to help you through the challenges of coronavirus
  • Helping you find what support is available at your place of study

And here are some other organisations with resources you might find useful:

Listening services

And other support resources

Staffordshire Mental Health Helpline is for you if you are feeling concerned, worried, stressed or low, or if you are worried about someone you know.

Open: 19:00-2:00 weekdays, 14:00-2:00 weekends

Tel: +44 (0)808 800 2234 (from landlines and most mobile providers) 


Text: +44 (0)7860 022821

Instant messaging - available via website


HOPELINEUK is a specialist telephone service staffed by trained professionals who give non-judgemental support, practical advice and information to children, teenagers and young people up to the age of 35 who are worried about how they are feeling or anyone who is concerned about a young person.

Open: 10:00-22:00 weekdays, 14:00-22:00 weekends and bank holidays

Tel: 0800 068 41 41


Text: 07786 209 697

Web pages

SANEline is a national out-of-hours mental health helpline offering specialist emotional support, guidance and information to anyone affected by mental illness, including family, friends and carers.

Open: 16:30-22:30, 365 days a year

Tel: 0300 304 7000

Visit their web pages for more information, such as their 'Textcare' service, and other ways of getting support.

A local branch of the national listening charity.

Open: 24/7, 365 days a year

Tel: 116 123 (free of charge, no area code required)


Web pages - including times when the charity is open to receive callers at the door.

Shout is the UK’s first free 24/7 text service for anyone in crisis anytime, anywhere. 

Text: Shout to 85258