IT Service Desk

The IT Service Desk is the first point of contact for any questions, problems or requests about the various services and facilities that Keele IT Services provides.

Why not use our self service desk, you can track your fault/request 24/7, browse our knowledge base.........For instructions on  how to use the IT Self Service Desk

Alternatively, if you prefer to speak to an advisor or email your request our contact details are below.

 

Vacation Opening Hours

  IT Connect   (Library) IT Service Desk (IC1)

Monday 5th June - Friday 9th June

8.45 - 18.15

8.45 - 17.00

Saturday 10th June 

9.00 - 16.00 (Closed 12.00 - 14.00)

CLOSED

Monday 12th June - Friday 16th June

8.45 - 17.00

8.45 - 17.00

Saturday 17th June (Open Day)

9.00 - 16.00

CLOSED

Monday 19th June - Friday 15th September

9.00 - 17.00

8.45 - 17.00

Weekends

CLOSED

CLOSED

     


 

 

 

 

Semester Opening Hours

  IT Connect   IT Service Desk
Monday - Friday  08.45 - 20.00 08.45 - 17.00
Saturday - Sunday 13.00 - 17.00 Closed

IT Connect

IT Suite, Library Building

In person: Student IT Support
Email: it.service@keele.ac.uk

IT Service Desk

Ground floor, IC1

In person: Staff IT Support
Email: it.service@keele.ac.uk
Phone: 01782 733636 / 733838