Emergency SMS alerts

Our Emergency SMS Alert System allows the University to send text message alerts to staff and students in a critical emergency, such as a major fire, flood, or where people are in immediate danger on campus.

Why do we use the SMS alert system? 

Our Emergency SMS Alert System allows the University to send text message alerts to all staff and students in a critical emergency, such as a major fire, flood, or where people are in immediate danger on campus. This is a requirement of the Terrorism (Protection of Premises) Act 2025, also known as ‘Martyn’s Law’. 

Alerts will only be sent in a critical emergency. 

Check your details

Please check that your mobile number is up to date.

If you have previously signed up to the SafeZone App, please check that your contact details within the App are up to date. We use these details as part of our SMS alert system.

If you haven't previously signed up to the SafeZone App:

  • Colleagues can check or update their mobile phone number by logging into the Employee Self-Service section of Keele People and clicking the ‘My Profile’ button
  • Students can check or update their mobile phone number by logging into eVision and reviewing the personal details section.

Please ensure you enter your mobile number with the country code, eg. +44 for UK phone numbers, then the remaining digits with no spaces. For example, +447123456789.

If you have any further questions, please email comms.internal@keele.ac.uk.