Writing content

Writing tips

  • Cut the fluff - write for your target audience not for yourself (or anyone else who is not your target reader). Usually, web content should have half the word count of its printed equivalent
  • Put the most important content at the top of the web page. Explanations and ‘preamble’ (if needed at all) can come after
  • Use headings and subheadings. Put keywords as close to the start of a heading as possible (remember: users tend to scan down the left side of the content)
  • Use lists
  • Use clear and simple language:
    • address your reader as 'you' and refer to your organisation as 'we';
    • keep sentences short;
    • write in the active form, eg 'We did the research so that...' instead of 'The research was done by us so that...';
    • avoid slang or jargon.
  • Keep paragraphs short, with just one idea per paragraph
  • Check the spelling, grammar and consistency of your web pages.

Things to avoid

  • Exclamation marks!!!!!
  • Adjectives that express opinion (eg 'this fantastic discovery,' 'a brilliant team'), unless they’re part of a quoted remark
  • CAPITAL LETTERS, unless automatically capitalised as part of the template, or writing an acronym

Try using the Hemingway App to make your writing clearer and bolder.