The National Student Survey 2026
The National Student Survey (NSS) launches at Keele on 2nd February and closed on 30th April, 2026. The survey is open to eligible final year undergraduates, who can complete it at www.thestudentsurvey.com. We are also offering a £1,000 prize for students who enter the online survey prize draw.
What is the NSS?
The NSS is the largest UK wide annual survey aimed at final year undergraduates in the UK. The survey provides you with an opportunity to give your honest opinions on what you liked about your course at Keele, as well as things that you feel could have been improved.
The survey is administered by Ipsos, an independent market research agency on behalf of the OfS and the UK Higher Education funding and regulatory bodies - so your responses remain anonymous at all times.
You will be asked questions relating to various aspects of your course such as teaching, assessment and feedback and learning resources. You will also be given the opportunity to provide comments on your overall student experience. You may also be asked some additional questions specific to your course and Keele University.
Why should I take part?
- The NSS provides you with the opportunity to provide honest feedback on your student experience
- Your opinions will be used to improve the student experience at Keele
- The feedback you submit is taken very seriously and informs the quality assurance system with regards to teaching quality
- Results are published and used by prospective students, their families and advisors to make decisions on what and where to study.
What do I need to do?
You will receive an email from the NSS organisers inviting you to complete the online survey by going to thestudentsurvey.com. You will be asked for some personal data to verify that you are eligible to take part. The survey should take no more than five minutes to complete.
Prize draw for £1,000
Taking part in the NSS is voluntary. We are offering a £1,000 prize for students who enter the online survey prize draw*. If you complete the survey before midnight on 30 April 2026, you will be automatically entered into the prize draw for the chance to win. The winner will be notified by email.
* Harper & Keele Veterinary School students are eligible if their host university is Keele University.
How does Keele act on your views?
Your feedback counts. When students respond to the NSS, we listen. Thanks to the responses from students like you, we have:
- Launched a new Academic Mentoring system and My Keele Journey dashboard for students
- Introduced a new approach to Welcome with a focus on community building and preparing for academic success
- Tailored support through our Student Experience Support team
- Launched bespoke academic skills workshops
- Maintained a 24/7 library opening during term time, new study spaces and one-to-one liaison librarian support for students
- Improved to our approach to student voice to ensure a wider more diverse sets of views are heard.
Read about more ways we've improved the student experience at Keele based on your feedback.
How do I fill in the survey if I’m a combined Honours student?
If you wish to comment on your experience of your two subjects individually, please use the ‘open comments’ box, in addition to the grading system, to help describe your experiences and specify to which of your subjects your remarks apply.
Privacy notice
You can access the NSS privacy notice here.
