Opening hours and contact details
We provide professional IT support and advice, so you stay connected to our IT Services.
Through our Self-Service Portal, you can track your fault or request 24/7 and browse our Knowledge Base.
Alternatively, if you prefer to speak to an advisor, call us on 01782 733838 or email your request.
IT Service Desk opening times
Monday 24th November to Friday 19th December 2025
|
Virtual support |
In-person support |
|
|---|---|---|
| Monday | 8:45am - 6:00pm | 10:00am - 4:00pm |
| Tuesday | 8:45am - 6:00pm | 10:00am - 4:00pm |
| Wednesday | 10:00am - 6:00pm | 10:00am - 1:00pm 2:00pm -4:00pm |
| Thursday | 8:45am - 6:00pm | 10:00am - 4:00pm |
| Friday | 8:45am - 6:00pm | 10:00am - 4:00pm |
| Saturday | CLOSED | CLOSED |
| Sunday | 1:00pm - 5:00pm | CLOSED |
Saturday 20th December to Friday 9th January 2026
|
Virtual support |
In-person support |
|
|---|---|---|
| Saturday 20th December and Sunday 21st December | CLOSED | CLOSED |
| Monday 22nd December and Tuesday 23rd December | 8:45am - 5:00pm | 10:00am - 4:00pm |
| Wednesday 24th December to Sunday 28th December | CLOSED | CLOSED |
| Monday 29th December | 12:00pm - 5:00pm | CLOSED |
| Tuesday 30th December to Thursday 1st January | CLOSED | CLOSED |
| Friday 2nd January | 12:00pm - 5:00pm | CLOSED |
| Saturday 3rd January and Sunday 4th January | CLOSED | CLOSED |
| Monday 5th January to Friday 9th January | 8:45am - 5:00pm | 10:00am - 4:00pm |