Reset your Password
You can reset your own password by setting up Self-Service Password Resets on the Microsoft log-in system (used for systems including Microsoft Teams and the KLE).
To do this, you will need to set up authentication methods when prompted as part of the log-in process. This is so that when you go to reset your password, the system can verify that the person trying to change your password is you.
If you have not set up authentication methods previously, you will be prompted to do so when signing into a Keele system using this log-in system with your Keele email address and password.
The default option which will be shown on screen is the Microsoft Authenticator App, but you can select 'I want to use a different method' and set up another primary method of authentication.
You will also need to set up a secondary, or back-up, method.
How to set up self-service password resets and how to reset your password
This video will take you through the set up process for password resets and how to reset your password.
