Directorate of Human Resources

To work in collaboration, in building a sustainable high performance organisation in which all staff feel properly engaged and who are enabled to make an effective and relevant contribution.

Welcome to the website for the Directorate of Human Resources

The Directorate provides a diverse range of services to staff here at Keele University and is organised across 4 principal areas of service: Human Resources (Strategy & Policy), Human Resources (Operations), Organisational Development and Occupational Health and Safety.

Human Resources (Strategy & Policy): Led by Nic Ratcliffe, this team delivers specialist HR services across the University, leading on the design and implementation of strategic developments in support of the University's People Strategy and Equality, Diversity and Inclusion Strategy and action plans.  In addition the team is responsible for reward, promotions, staff related policies and management information.

Human Resources (Operations): Led by Natalie Simpson, this team delivers a professional, customer-focussed HR business and administration service to all areas of the University; Activities including recruitment, job analysis, employee relations, organisational change and performance enhancement.

Organisational Development - Led by Jan Kincaid and responsible for staff development. 

Department of Occupational Health and Safety – led by Ian Williamson who ensures statutory Heath and Safety compliance and provides a range of staff and student facing health support services – including a full staff occupational health service and staff wellbeing facility.

The Directorate is responsible also for the provision of the Day Nursery.

The Directorate works collaboratively across all areas of the University in support of its strategic vision which is headlined at the top of this introduction.

Details of the services we provide and the people who provide them are included across our webpages. We hope you find these informative and easy to navigate.

All good wishes


Rachel Adams


Director of Human Resources

Rachel Adams ext 34619 email;