Information for all students

We’ve changed how the University is operating during the 2020/21 academic year due to the Covid-19 pandemic. Please continue to check this page for the most up-to-date information as we adapt to the changing national situation.

Frequently asked questions

If you have symptoms of Covid-19 then you should get a free NHS test. Students should also notify the University via the Covid-19 notification form. Until you have the test results, you and anybody who you live with must self-isolate.

If you test positive, then you need to notify the University via the Covid-19 notification form.

If you need support in completing this form, please contact the Covid Response Team via covid.response@keele.ac.uk or by calling 01782 738999.

You can also find out about support packages for students who are self-isolating

Find out more about how degree awards are calculated on this web page.

International students who live in the UK and are registered with a GP will be able to access the Covid-19 vaccination in the UK, just as they are currently able to access healthcare. This means that older international students or those with underlying medical conditions will fall into priority categories, in the same way as the domestic population.

Read about operations during the national lockdown from January 2021, and information about returning in March.

We are using a combination of both, where this is in line with the most up-to-date Government guidance. For each module you study, there is a weekly menu of online activities, e.g. recorded lectures to watch and comment on, or directed reading to annotate. There are also live online presentations, collaborative work and discussions. These online activities are supplemented with carefully-selected small group sessions in person and on campus where this is in line with the most up-to-date Government guidance, such as practical classes, laboratory classes, workshops and tutorials. These are designed to enable social distancing and you can read more about coming onto campus safely here.

Please rest assured that there are lots of opportunities to check-in with other students and your tutors to build up a strong sense of belonging and community - you are part of the Keele community wherever you are. You will still be able to study effectively if further restrictions are placed on campus activity – and as things open up, we will add more campus-based learning activities when it is safe to do so.

The University requires that staff, students and visitors wear a face covering in all indoor public spaces. Read more here, including details of exemptions and provision of masks.

Yes, all of our halls are open and we have put lots of measures in place to enable you to live on campus safely. Read about operations during the national lockdown from January 2021, and information about returning in March.

Halls are split into eight-person households. You can interact with the other students in your household as normal without the need to social distance. Please note that you cannot enter a household on campus unless you live there.

People from outside your halls household will not be allowed to enter your halls of residence whilst social distancing measures continue. All social spaces shared with other households are closed whilst social distancing measures are in place.

Read more on our Covid-secure accommodation measures.

Please see self-isolation guidance and support here. Any self-isolation should be in accordance with the latest government advice.

All our teams are here to help, and are currently offering support services online as the primary route of contact. If you need help with life outside of your studies, then the Student Services Centre is the best first contact you can make - you can access all their services online. We also have out-of-hours support options, including offering online appointments until 12am each night.

We have an in-house Counselling and Mental Health team who may be able to help. You might also find these self-help resources, and contact details for external services, useful. Alternatively, you might prefer to talk to your peers instead through one of our peer support schemes, such as our Mental Health Peer Supporters.

Alongside our in-house mental health and counselling services, we have our Start to Success team who are developing resources to help Keele students cope with whatever they’re going through. These resources are there for everyone to encourage students to take control of their wellbeing throughout the year. In particular, the team have developed some Lockdown Guidance to staying well and keeping connected. You can also get more general advice on our health and wellbeing pages.

All Keele students also have free access to Togetherall – 24/7 online peer and professional support with trained counsellors which they can access anonymously - find out more here.

Alongside all these services, there’s Student Space – lots of wellbeing resources and advice to support students through coronavirus.

If you need support related to your studies, then our academic life web pages are a good place to start - there are lots of resources to help you develop your skills and expertise. Please remember that your personal tutor is there to support you - please just get in touch with them to discuss how they can help you.

There are still lots of ways you can connect with other students. Please make sure that you download the Keele App and look in the ‘What’s On’ section regularly for the full programme.

External sports facilities re-opened from Monday 29 March. This includes outdoor tennis, volleyball and basketball facilities for pay as you play. Find out more on the vacation opening times web page and Sport Keele web pages.

Find out more about Team Keele's return to training and fixtures on the SU web pages

Yes, you can still access our Careers services. Find out more on the careers FAQs page.

Please be reassured that the University is in contact with the UK Home Office (UKVI) about visas, and we have been informed that the UKVI will be considerate to the impact coronavirus may have on your studies.

You might find this UK Home Office information useful regarding how to self-isolate when you arrive in the UK.

Please consult these Keele coronavirus web pages and follow our guidelines when you are on campus. Please refer to Harper Adams' coronavirus web pages when you are on their campus.

Please see Disciplinary Action.

Please have a look at our back to campus page for information about the Post Room. Please do not come to the post room if you are self-isolating - find out about post delivery here.

Please have a look at our campus page for information on food outlets

Yes, if you are on campus, please view the list of available learning spaces and how to access them here.

We know that some people are at higher risk from Covid-19. To ensure that we can support you if restrictions increase, we are asking you to please tell us if you are either clinically vulnerable or clinically extremely vulnerable. If you are at higher risk, you should have received a letter from the NHS about this. 

Please view this guidance if you are clinically extremely vulnerable and have questions around if you should return in March.

If you let us know that you are at higher risk we will contact you if restrictions increase, or if you need to self-isolate in student accommodation, and check if you need any further support from the University.  

To tell us if you are at higher risk, please email student.services@keele.ac.uk from your Keele email address – please include your name, year of study and your phone number. You only need to disclose your higher risk health status to us if you feel you may benefit from support from the University; information about how we keep and use your data can be found in our privacy notice.  

Unfortunately we are not currently able to support student bookings of teaching spaces for group study work. We would instead encourage students to make use of available digital resources, such as Microsoft Teams, to hold virtual group sessions. Please see our overview of Office 365 digital tools for further information.

Find out more about exceptional circumstances (ECs) and the impact of Covid-19 on assessments on this web page.

We are also putting some additional 'safety net' arrangements in place to support students taking assessments this year. Read more here.