Information for all students

We’ve changed how the University is operating during the 2020/21 academic year due to the Covid-19 pandemic. Please continue to check this page for the most up-to-date information as we adapt to the changing national situation.

Frequently asked questions

If you have symptoms of Covid-19 then you should get a free NHS test. Students should also notify the University via the Covid-19 notification form. Until you have the test results, you and anybody who you live with must self-isolate.

If you test positive, then you need to notify the University via the Covid-19 notification form.

If you need support in completing this form, please contact the Covid Response Team via covid.response@keele.ac.uk or by calling 01782 738999.

You can also find out about support packages for students who are self-isolating

We are looking forward to the Government's next update for universities, in which we will find out more about the guidance for the next academic year.

We are currently planning for campus to be fully operational in the 2021/22 academic year, guided by the Government’s roadmap. This offers the clear prospect of a fuller and more ‘normal’ campus experience for our students and staff. Of course, we will also be flexible and ready to react to any further national restrictions as we have done over the last 15 months or so.

You can find out key dates for the 2021/22 academic year here.

In terms of academic arrangements for 2021/22, we have learned a lot over the last year about how some aspects of our education delivery have been enhanced by incorporating more digital elements, and our Schools are currently working through plans that are based on a return to face-to-face teaching being at the core of all our programmes, whilst making best use of the new digital approaches we have developed during 2020/21. 

Wherever you will be spending your summer, our student support services continue to operate, and our teams are here if you need them. You can find out about the diverse support available to you here - in particular this includes Student Services and the specialist services they offer, such as counselling and mental health, disability and dyslexia support, and international student support. All students can also access advice, guidance and one-to-one support from their Student Experience and Support team. Find out more about the team in your Faculty here.

Our Careers and Employability, Library support and IT Service Desk and other key services are also all here to help as usual over the summer.

You can find out more about on-campus services and facilities, including the Library, Sports Centre faith spaces and food and drink outlets, on this web page.

You can find out about KeeleSU’s plans during the roadmap out of lockdown here, including re-opening of spaces and services.

Elected officers: Your elected officers are here to support you by raising issues on your behalf to the University and help point you in the right direction if you’re unsure what to do. All contact information for each officer can be found here.

Societies: Student societies are still supported to run online activities. Please get in touch with any questions via su.activities@keele.ac.uk.

ASK: ASK continues to operate online, please contact su.ask@keele.ac.uk with your enquiry or to make a telephone appointment. Further support information can be found at https://keelesu.com/advice/.

Volunteering: some in-person volunteering may not always be possible, but for any enquiries, please contact su.volunteering@keele.ac.uk.

The Print Shop: monitors their email account for any enquiries: su.print@keele.ac.uk.

Sport: For sport, find out more about Team Keele's return to training and fixtures on the SU web pages

If you have any questions, drop the SU a message on social media (@KeeleSU) or email su@keele.ac.uk.

Find out more about how degree awards are calculated on this web page.

There are still lots of ways you can connect with other students. Please make sure that you download the Keele App and look in the ‘What’s On’ section regularly for the full programme.

Our Careers and Employability services at Keele are available to all finalists and recent graduates. Find out more on the Careers web pages. In particular, upcoming events include the Career Accelerator Programme especially for graduates and the Go Beyond events series.

To simplify the transition from university to graduate life and help pandemic students with their next steps, the Department for Education and Office for Students have produced a graduate employment and skills guide, which provides tools, advice and resources in a five-step plan. The guide also signposts a range of graduate-level public, private and voluntary sector opportunities, further study options and support and advice on how to maintain good mental wellbeing post-graduation.

Please be reassured that the University is in contact with the UK Home Office (UKVI) about visas, and we have been informed that the UKVI will be considerate to the impact coronavirus may have on your studies.

You might find this UK Home Office information useful regarding how to self-isolate when you arrive in the UK.

Please consult these Keele coronavirus web pages and follow our guidelines when you are on campus. Please refer to Harper Adams' coronavirus web pages when you are on their campus.

Please see Disciplinary Action.

Please have a look at our back to campus page for information about the Post Room. Please do not come to the post room if you are self-isolating - find out about post delivery here.

Before you vacate your accommodation for the summer, please ensure you collect all mail and letters from the Post Room.

Find out more about exceptional circumstances (ECs) and the impact of Covid-19 on assessments on this web page.

We are also putting some additional 'safety net' arrangements in place to support students taking assessments this year. Read more here.