Information for all students

We’ve changed how the University will operate during the 2020/21 academic year due to the Covid-19 pandemic. Please continue to check this page for the most up-to-date information as we finalise the new arrangements and adapt to the changing national situation.

Alongside the below information, our Welcome web pages have lots of information to help both new and returning students prepare for the new academic year.

Frequently asked questions

If you have symptoms of Covid-19 then you should get a free NHS test. Students should also notify the University via the Covid-19 notification form. Until you have the test results, you and anybody who you live with must self-isolate.

If you test positive, then you need to notify the University via the Covid-19 notification form.

If you need support in completing this form, please contact the Covid Response Team via covid.response@keele.ac.uk or by calling 01782 738999.

You can also find out about support packages for students who are self-isolating

Unfortunately, we are not able to accommodate a student’s preference to study fully online. There are a very small number of modules and programmes at Keele that are explicitly intended for fully online delivery. Otherwise, you are expected to attend Keele University for a ‘hybrid’ digital and in-situ learning experience, in part delivered on campus. This mix of digital engagement and in-situ learning is designed into all programmes to provide you with the richest form of learning and collaboration.  We recognise that you may be anxious about returning, and we have been working hard to ensure that our campus is welcoming and safe for all staff and students. You can read all about our Covid-secure campus, the measures we have in place and the support we are providing on our coronavirus web pages.

A request for fully online study will be accommodated only in very exceptional cases. Please see further FAQs on requests to study online here.

Please note that for certain programmes, for example health programmes where there is an essential clinical commitment, it will definitely not be possible to study for your programme completely online, as attendance for essential clinical skills sessions will be required prior to undertaking clinical practice.

Yes, all of our programmes will be operating with a flexible, digital approach.

We will be using a combination of both. For each module you study, there will be a weekly menu of online activities, e.g. recorded lectures to watch and comment on, or directed reading to annotate. There will also be live online presentations, collaborative work and discussions. These online activities will be supplemented with carefully-selected small group sessions in person and on campus, such as practical classes, laboratory classes, workshops and tutorials. These will be designed to enable social distancing and you can read more about returning to campus safely here.

Please rest assured that there will be lots of opportunities to check-in with other students and your tutors to build up a strong sense of belonging and community - you are part of the Keele community wherever you are. You will still be able to study effectively if further restrictions are placed on campus activity – and as things open up, we will add more campus-based learning activities when it is safe to do so.

The University requires that staff, students and visitors wear a face covering in all indoor public spaces. Read more here, including details of exemptions and provision of masks.

Yes, all of our halls are open and we have put lots of measures in place to enable you to live on campus safely.

Halls are split into eight-person households. You can interact with the other students in your household as normal without the need to social distance. Please note that you cannot enter a household on campus unless you live there.

People from outside your halls household will not be allowed to enter your halls of residence whilst social distancing measures continue. All social spaces shared with other households are closed whilst social distancing measures are in place.

Read more on our Covid-secure accommodation measures.

We are currently confirming the processes for anyone required to self-isolate in campus halls of residence during the new academic year and more information will be provided soon.

Any self-isolation should be in accordance with the latest government advice.

If you need support then we are here to help.

All our teams are here to help, and are currently offering their services online as the primary route of contact. If you need help with life outside of your studies, then the Student Services Centre is the best first contact you can make - you can access all their services online, including through live chat. Alternatively, you might prefer to talk to your peers instead through one of our schemes.

If you need support related to your studies, then our academic life web pages are a good place to start - there are lots of resources to help you develop your skills and expertise. Please remember that your personal tutor is there to support you - please just get in touch with them to discuss how they can help you.

Yes, socially-distanced activities will be in place. We are currently pulling together the events and activities calendar for the 2020/21 academic year so please make sure that you download the Keele App and look in the ‘What’s On’ section for the full programme.

Yes, the Sports Centre will be open but with social distancing measures in place.

Yes, you can still access our Careers services. Find out more on the careers FAQs page.

Please be reassured that the University is in contact with the UK Home Office (UKVI) about visas, and we have been informed that the UKVI will be considerate to the impact coronavirus may have on your studies.

We will add more information here shortly.

You might find this UK Home Office information useful regarding how to self-isolate when you arrive in the UK.

Yes, you are able to move into a privately-rented house.

Please consult these Keele coronavirus web pages and follow our guidelines when you are on campus. Please refer to Harper Adams' coronavirus web pages when you are on their campus.

Please see Disciplinary Action.

Please have a look at our back to campus page for information about the Post Room. Please do not come to the post room if you are self-isolating - find out about post delivery here.

Please have a look at our back to campus page for information on food outlets, and our order ahead service

Yes, please view the list of available learning spaces  and how to access them here.

We know that some people are at higher risk from Coronavirus. To ensure that we can support you if restrictions increase, we are asking you to please tell us if you are either clinically vulnerable or extremely clinically vulnerable. If you are at higher risk, you should have received a letter from the NHS about this. 

If you let us know that you are at higher risk we will contact you if restrictions increase, or if you need to self-isolate in student accommodation, and check if you need any further support from the University.  

To tell us if you are at higher risk, please email student.services@keele.ac.uk from your Keele email address – please include your name, year of study and your phone number. You only need to disclose your higher risk health status to us if you feel you may benefit from support from the University; information about how we keep and use your data can be found in our privacy notice.  

Unfortunately we are not able to support student bookings of teaching spaces for group study work during the first semester. We will review this for the second semester depending on the latest Government guidance. We would instead encourage students to make use of available digital resources, such as Microsoft Teams, to hold virtual group sessions. Please see our overview of Office 365 digital tools for further information.

Find out more about exceptional circumstances (ECs) and the impact of Covid-19 on assessments on this web page.

Find out more about how degree awards are calculated on this web page.