Ebooks help page

If you are having difficulties accessing resources please contact us.
Start Live Chat or email: library.help@keele.ac.uk.

The easiest way to find and access an ebook is by logging in and searching via Library Search.
Library Search lists all the ebooks that have been purchased by the library for your use, as well as freely available reputable academic texts. Searching and accessing an ebook via Library Search can also cut out some additional logins and navigation but also provide you with important notices regarding access, for example if a resource is temporarily unavailable.

Please keep in mind that ebooks can have a limited number of copies the same way as a print book does. Dependant upon provider they will tell you if you try to access an ebook and all copies are currently in use. Some allow you to reserve a copy and be notified when it becomes available.

To access an ebook from Library Search -

  1. Search for an ebook and look for the 'available online' option that indicates if an ebook is available for that title. Some ebooks may have multiple versions or editions available.
    Accessing ebooks on library search
  2. Click on the ebook title or 'available online' to see the options for accessing the ebook, some may be available from more than one provider.
    Accessing ebooks on library search
  3. Click on the ebook provision you wish to access, such as VLeBooks, EBSCOhost ebooks or Ebook Central - Keele University access to navigate to the ebook. You may be presented with a Keele University login box, sign in to this with your Keele username and password.
    Keele off-campus login screen
  4. If you are not automatically logged in, look out for the generic login option and then 'Shibboleth' or 'Institutional' access. Ignore generic password boxes and don't choose ‘OpenAthens’.
  5. If required select: UK Federation/Higher Education from the options provided.
  6. Then select: Keele University.
  7. You should now be presented with the standard Keele login box.
  8. Not working or further questions? Take a look further down this page for more help with our main ebook providers.
  9. Still not working? Send details of the ebook and provider you're trying to access it via to library.help@keele.ac.uk or the library eresources team library.eresources@keele.ac.uk – if you can include details of the problem and a screenshot of the error and url/address bar, it'll help us to resolve any problem quickly.

If navigating to VLeBooks doesn't automatically log you in, choose the 'Shibboleth' option, search for 'Keele University' and then log in with your Keele username and password.

When viewing an ebook on the VLeBooks platform you have the option to 'Read online' or 'Download' for offline viewing on a device such as a tablet or laptop.
Screenshot of VLeBooks

Downloading for offline viewing requires the installation of software or an app such as Adobe Digital Editions that controls the Data Rights Management (DRM) of an ebook, such as loan length, copying permissions etc. and is dictated by legalities, the publisher, and is outside the control of Keele University. Ereaders such as Kindles, Paperwhites and Kobos are usually incompatible with downloaded ebooks, as the required software or app cannot be installed on these devices.
To read eBooks on your PC, Mac, or mobile device you must have already loaded suitable reader software such as Adobe Digital Editions and have registered for an Adobe ID. You can download an eBook to multiple devices, but each device must have suitable software and the same Adobe registered id. For further details visit these help pages -

For help using VLeBooks, see the VLeBooks help page.
If you're using iOS or Apple devices and are having trouble accessing VLeBooks or getting an error message about pop-ups, please see the section below 'I'm using an iOS/Apple device and getting an error message about pop-ups?' for further help.

If navigating to EBSCOhost ebooks doesn't automatically log you in you may be presented with a Keele University login box, sign in to this with your Keele username and password.

When viewing an ebook on the EBSCOhost platform you have the option to read the full text online, often shown as 'PDF Full Text' or 'EPUB Full Text', or the option of 'Full Download' for offline viewing on a device such as a tablet or laptop.
Screenshot of EBSCOhost ebooks

Downloading for offline viewing requires the installation of software or an app such as Adobe Digital Editions that controls the Data Rights Management (DRM) of an ebook, such as loan length, copying permissions etc. and is dictated by legalities, the publisher, and is outside the control of Keele University. Ereaders such as Kindles, Paperwhites and Kobos are usually incompatible with downloaded ebooks, as the required software or app cannot be installed on these devices. To read eBooks on your PC, Mac, or mobile device you must have already loaded suitable reader software such as Adobe Digital Editions and have registered for an Adobe ID.

Selecting the 'Full Download' option on EBSCOhost shows a pop-up window that guides you in viewing the ebook on your device, please follow the appropriate steps.

For help using EBSCOhost ebooks see the EBSCOhost ebooks user guide.
If you experience problems accessing your EBSCOhost account please email us at library.eresources@keele.ac.uk including a clear screenshot/s that shows the error message, the url/web address of the page and a description the problem.

If navigating to ProQuest Ebook Central ebooks doesn't automatically log you in you may be presented with a Keele University login box, sign in to this with your Keele username and password.

When viewing an ebook on the ProQuest Ebook Central platform you have the option to 'Read Online' or 'Download Book' for offline viewing on a device such as a tablet or laptop.
Using ProQuest Ebook Central screenshot

Downloading for offline viewing requires the installation of software or an app such as Adobe Digital Editions that controls the Data Rights Management (DRM) of an ebook, such as loan length, copying permissions etc. and is dictated by legalities, the publisher, and is outside the control of Keele University. Ereaders such as Kindles, Paperwhites and Kobos are usually incompatible with downloaded ebooks, as the required software or app cannot be installed on these devices.
To read eBooks on your PC, Mac, or mobile device you must have already loaded suitable reader software such as Adobe Digital Editions and have registered for an Adobe ID.

Selecting the 'Download Book' option on Ebook Central shows a pop-up window that guides you in viewing the ebook on your device, please follow the appropriate steps.
Where possible when using Ebook Central we would advise downloading just the relevant pages or chapters of the ebook you require rather than the whole ebook, as although there are page limits (which are shown), your access to downloaded pages and chapters does not expire unlike the full ebook.

For help using ProQuest Ebook Central, see the Ebook Central help page.
If you experience problems accessing your Ebook Central account, please contact ebooksupport@proquest.com

Visit Adobe Digital Editions to download the software to your PC or Mac. 
Search for 'Adobe Digital Editions' in the Google Play Store or Apple App Store to download the app for Android and iOS devices. Adobe Digital Editions uses the file type .acsm which won't open or will give an error if you do not have Adobe Digital Editions installed or authorised.

You will need an Adobe ID to authorise and use Adobe Digital Editions. To register for an Adobe ID visit https://accounts.adobe.com/, click 'Create an account' and provide the necessary information. See Adobe's help page for further information on creating and managing your Adobe ID account.

For further support using Adobe Digital Editions visit the Adobe FAQs page.

This is likely because your iOS device (iPad, iPhone, Macbook) is defaulting to block pop-ups.

To enable pop-ups on the Safari browser on iOS -

  • Go to the 'settings' app on your device
  • Under settings select 'Safari' from the list
  • In the 'General' section toggle 'Block Pop-ups' to off

To enable pop-ups on the Google Chrome browser on iOS -

  • Open the Google Chrome internet browser
  • Click the 3 dots button in the top right corner of the browser window
  • Select 'Settings'
  • Select 'Privacy and Security'
  • Select 'Site Settings'
  • Scroll to 'Pop-ups and redirects' listed under 'Content' 
  • Toggle 'Blocked' to off

Ebooks will often allow you to print out a certain amount of pages. The amount of pages you are allowed to print is dicatated by the publisher and/or copyright law, the Library cannot control this.
When you view the details of an ebook on a platform such as ProQuest Ebook Central or EBSCOhost Ebooks, or click print on VLeBooks, it will state how many pages that specific title allows you to print.
For help printing from an ebook please refer to the help page of the platform you are accessing the ebook on.