Personalised Exam Arrangements

We can usually make arrangements to help students with particular needs to sit their exams at a convenient time. This includes if you have:

  • A disability or long-term health condition
  • Been feeling unwell
  • Religious observance
  • Caring responsibilities

Please take a look at the information and get in touch if you have any questions.

Disability and long-term health conditions

Please note that it is your responsibility to tell us you need extra support – doing so by the deadline enables the Exams Team to make appropriate arrangements for you.

There are 2 types of exam arrangements that we can put in place for you - these are called ‘Complex’ and ‘Less Complex’.

‘Complex’ arrangements affect the scheduling of an exam, for example: you can only sit exams in the afternoon; you cannot sit exams after 4 pm; you have more than 50% additional time (which means your exams will need to be scheduled in the morning); you can only sit one exam per day; or you cannot sit exams on consecutive days.

‘Less Complex’ arrangements include: up to 50% additional time; allocated rest/toilet breaks; being able to eat/drink/take medication during an exam; using a computer; sitting exams in an individual room; or any kind of modifications to the exam question paper.


How to tell us you need personalised exam arrangements: 

  • Let your School know AND 
  • Let Disability and Dyslexia Support know so that your needs can be assessed: support.dds@keele.ac.uk or +44(0)1782 734105. If you already have a needs assessment, ensure that your report with exam recommendations is passed to Disability and Dyslexia Support as soon as possible.

Deadlines to tell us:

If you need ‘complex’ arrangements:

 

2018/19 academic year
Semester 2 Resits 12th July 2019  
2019/20 academic year     
Semester 1 Exams 6th November 2019
Semester 2 Exams 6th March 2020
Semester 1 Resits 6th March 2020
Semester 2 Resits 17th July 2020
 
If you need ‘less complex’ arrangements:

 

2018/19 academic year
Semester 2 Exams 21st March 2019
Semester 1 Resits 21st March 2019
Semester 2 Resits 25th July 2019  
2019/20 academic year     
Semester 1 Exams 28th November 2019
Semester 2 Exams 25th March 2020
Semester 1 Resits 25th March 2020
Semester 2 Resits 30th July 2020

What happens next? 

  • If you've completed your needs assessment with Disability Services and it has been agreed you require certain adjustments when sitting your University exams, the details of the support you require will be shared with the Exams Team. They will ensure that your adjustments are in place and that everything you need is available for you in the exam venue. 
  • The requirements of each student will be different and we will make your adjustments based upon the recommendations contained in your needs assessment. 
  • Please note that if you have already informed us of a disability, you can review your exam arrangements via the Keele Learning Environment (KLE) (log into Student Services, click on the “Exams” tab, then select “Exam Arrangements”).

Extra information:

Examples of the different exam adjustments we can provide: 

  • Additional time to complete your exams 
  • An individual room in which to sit your exams 
  • Exam question papers printed on a specific colour of paper 
  • Exam question papers that only have questions printed on one side of the paper 
  • Enlarged exam question papers 
  • Rest and/or toilet breaks. Your invigilator will be aware of this. When you feel that you want to take a break then you should raise your hand and inform the invigilator; they will ensure that the time you spend having a break is added back on at the end of the exam 
  • Assistance with reading and/or writing; we will provide you with a specialist invigilator who can do this for you 
  • Access to PCs and laptops 
Additional time allowance

If you have 25% additional time, each 2 hour exam will finish 30 minutes later than the times published in the exam timetable on the web. 

Start times and session details for students with 25% additional time are: 

  • Morning session: 09:15 am to 11:45 am 
  • Early afternoon session: 12:30 pm to 15:00 pm 
  • Late afternoon session: 16:00 pm to 18:30 pm 

If you are allocated 50% or 100% additional time, then your start and/or finish times will be further adjusted to make sure that you receive the full time allowance which you are entitled to. 

Remember that it is very important that you arrive at least 20 minutes before the start time of your exam; if you arrive late, you will not be able to take full advantage of your additional time allowance, as further additional time cannot be added to the end of the exam. 

 

Location of exams

Students with personalised arrangements do not sit their exams in the main venues. 

If you have additional time and/or rest breaks and are able to share a room with a small number of other students you will sit your exams in the Walter Moberly Building, Room WM1.03.

If you need to use a PC and are able to share a room with a small number of other students you will sit your exams in the Library Building, Library PC Lab 1 or 2.

If you sit your exams in an individual room you will be asked to report to Disability and Dyslexia Support (DDS) in the Tawney Building. You will be allocated an invigilator who will meet you in the DDS Reception area and will accompany you to the exam venue. We use a large number of small, individual rooms, primarily in the Chancellor’s building. The Exams Team allocate these rooms on a daily basis and so we are unable to let you know in advance the exact location where you will sit your exam. If you require an individual room and to use a PC, we will provide you with a laptop. 

If you do not go to the correct venue, you will not be able to take advantage of the arrangements that have been put in place for you. It is not possible for students with personalised arrangements to sit their exam in the main venues and be allocated additional time or have any other exam paper adjustments. To receive your exam adjustments, you must report to the correct venue. 

 

How to find out about your personalised arrangements

Check this web page to find out the dates that the exam timetables will be published. You should receive an email from the Exams Team, to your Keele student e-mail account, the same day as the timetable is published. This email will provide details of your personalised exam arrangements, including the date and time, and it will also either tell you the venue that you need to go to, or ask you to report to Disability and Dyslexia Support in the Tawney Building. 

This email is very important, make sure that you check it carefully and that you reply by the deadline requested to let the Exams Team know that you understand the arrangements that have been put in place for you and that you will be attending your exams. 

If you do not receive an email from the Exams Team by 5pm on the date the exam timetable is published, you should contact the Exams Team as a matter of urgency. 

If you have any queries or concerns regarding your exam arrangements then please call at the Student Services Centre in the Tawney Building and ask to speak to a member of the Exams Team. Alternatively you can contact the Exams Team: exams@keele.ac.uk or +44(0)1782 734000.

 

Feeling unwell

If you are unwell or are experiencing a short-term disability during an exam period and require modified arrangements, please let us know as soon as possible.

How to tell us:

If you are feeling unwell:

  • Inform your School AND
  • Inform the Exams Team: exams@keele.ac.uk or +44(0)1782 734000

If you have a short-term disability, such as a broken limb:

  • Inform your School AND
  • Inform Disability and Dyslexia Support: support.dds@keele.ac.uk or +44(0)1782 734105 – the team will assess your short-term disability and make arrangements for you.

What happens next?

It is important to note that you must have evidence of your disability or illness in order for personalised exam arrangements to be authorised.

 



Or, if you are unwell on the day of your exam itself…


How to tell us:

Speak to the Senior Invigilator in the exam venue and make them aware of this. They may move you to a seat near to the front of the room where they can monitor your progress and assist if required.

What happens next?

If you are ill during an exam, the Senior Invigilator will make a report and this will be submitted to your School. If you feel that your performance in the exam has been adversely affected then you can submit an application for exceptional circumstances. You can find guidance on exceptional circumstances.

 

Religious observance

We respect the rights and religious views of our students, and so please do tell us by the deadline if you are unable to attend exams for religious reasons – such as on a sabbath, holy day or religious festival.

How to tell us:

Complete the religious observance form


Deadlines:

2018/19 academic year
Semester 2 Resits 12th July 2019  
2019/20 academic year     
Semester 1 Exams 6th November 2019
Semester 2 Exams 6th March 2020
Semester 1 Resits 6th March 2020
Semester 2 Resits 17th July 2020

What happens next?

The University will make every effort to avoid arranging exams on a sabbath or holy day for those students who have informed the Exams office as required.

However, please do be aware that it can be very difficult to arrange this in practice; we have to schedule a large number of exams involving many thousands of students over a limited number of days, and while we will do our best, it may not always be possible to avoid these dates/times. The University reserves the right to hold exams on such days if no alternative time is convenient.

Caring responsibilities

We are committed to supporting students with commitments as a student parent or carer. We want to ensure that you can make the most of the opportunities available at Keele whilst balancing University life with your caring responsibilities.

How to tell us:

If due to caring responsibilities, you are unable to attend University exams on a particular day of the week, or at a certain time of day, please complete the below form before the deadline.

Complete the caring responsibilities form

Please do be aware that we can only consider requests from students who have already made their caring responsibilities known to Student Services. Find out more about support for student carers or get in touch with us to discuss: student.services@keele.ac.uk or +44(0)1782 734481.


Deadlines:

2018/19 academic year
Semester 2 Resits 12th July 2019  
2019/20 academic year     
Semester 1 Exams 6th November 2019
Semester 2 Exams 6th March 2020
Semester 1 Resits 6th March 2020
Semester 2 Resits 17th July 2020

 



What happens next?

The University will make every effort to avoid arranging exams on the dates/times requested by all eligible students to the Exams Office in accordance with the above deadlines.

However, please do be aware that it can be very difficult to arrange this in practice; we have to schedule a large number of exams involving many thousands of students over a limited number of days, and while we will do our best, it may not always be possible to avoid these dates/times. The University reserves the right to hold exams on such days if no alternative time is convenient.