Wireless

Wi-Fi (eduroam)

eduroam is the University's secure wireless connection to the internet on campus, in the halls of residence and at other members of the eduroam network.

You can find out more about other institutions which use eduroam by downloading the eduroam companion app, available for Android and iOS devices.

Getting Connected (eduroam)

To connect, select the link below for your device and authenticate with your Keele email address OR username@keele.ac.uk and your Password.

Wi-Fi (Magnet)

Students living in on-campus accommodation can connect their games consoles and smart TVs to the magnet network. You can manage your device registrations yourself using the device registration portal, removing the need to raise a support call when you want to add a new device.

Wi-Fi (Visitor)

Visitors to campus are able to use our self-registration portal to access the Visitor WiFi network. 

To access the network, connect your device to the Visitor network. You will then see the following page (see image) appear either when you have connected to the network or when you try to browse the internet. If this does not happen, go to this page to connect - https://cppm.keele.ac.uk/guest/guest-reg-self-sponsor_reason.php

Enter your name, email address and the reason for your visit, then accept the terms of use and click 'register'. Please note: Your details will be held for 30 days before being automatically deleted.

The following page (see picture below) will be generated with your account details and a confirmation email. The email confirmation must be clicked within 5 minutes or you will need to register again.

Click the link in the email to confirm your access.

You will then have access to the Visitor WiFi for 24 hours from that point.

I am a...Which network should I connect to?
Keele staff member eduroam
Keele student connecting a phone, computer or tablet eduroam
Keele student connecting a games console or smart TV in student accommodation magnet
Visitor to Keele campus without an eduroam account visitor
 Visitor to Keele campus from another institution (with an eduroam account) eduroam 

WiFi when working remotely

When working remotely, please ensure you are connected to a secure WiFi network. Your home WiFi network should have a security key which you need to enter to connect for the first time; if it doesn't, the network may be 'open' and therefore insecure.
 
If working from other remote locations such as public libraries or coffee shops, please be aware that any Keele information you access may be more vulnerable to interception by malicious third parties. Public WiFi is therefore generally regarded as unsafe for work purposes.
 
Here are some quick tips for ensuring your connection is as secure as possible: 
  1. Avoid using password-protected sites that contain personal sensitive information - social media, online banking, or email for example. If you do need to access these services, using your mobile phone network will be more secure than a public WiFi hotspot. 
  2. Make sure websites you access are using a secure https connection - the full web address should begin with https:// rather than http:// You may also see a padlock icon to the left of the web address. 
  3. Take some time to ensure you are connecting to a legitimate network - rogue hotspots often have similar names to authentic public WiFi networks. If you're not sure, check the correct name of the WiFi network with a member of staff at the location.
  4. Change the settings on your mobile device so it will always ask you before connecting to a WiFi network. This allows you to make the decision as to whether or not it is safe to connect. 
  5. Always ensure software is up-to-date and you have anti-virus software running. You can find out more about Anti-Virus protection at Keele by clicking here.
  6. If you need to work on confidential information, consider using a Virtual Private Network (VPN). VPN software protects you by encrypting all your network traffic. To access the Keele VPN, click here.

The Information Commissioner's Office has more information about WiFi security, including how to check if your network is secure, on its webpages - click here.