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Opening Hours and Contact Details
We provide professional IT support and advice, so you stay connect to our IT Services.
Our self service desk, you can track your fault/request 24/7, browse our knowledge base.
Alternatively, if you prefer to speak to an advisor or email your request our contact details are below.
IT Suite, Library Building
In person: Student IT Support
IT Service Desk
Ground floor, IC1
In person: Staff IT Support
Phone: 01782 733636 / 733838
Semester Opening Hours
|IT Connect||IT Service Desk|
|Monday||08.45 - 20.00||08.45 - 17.00|
|Tuesday||08.45 - 20.00||08.45 - 17.00|
|Wednesday||08.45 - 20.00||08.45 - 17.00|
|Thursday (Late opening for training)||10.00 - 20.00||10.00 - 17.00|
|Friday||08.45 - 20.00||08.45 - 17.00|
|Saturday - Sunday||13.00 - 17.00||Closed|
Christmas Vacation Opening Hours
| Friday 14th December 2018 - Sunday 6th January 2019
||IT Connect (Library)||IT Service Desk (IC1)|
|Friday 14th December||8.45 - 17.00||8.45 - 13.45|
|Saturday 15th December - Sunday 16th December||CLOSED||CLOSED|
|Monday 17th December - Friday 21st December||9.00 - 16.00||8.45 - 16.00|
|Monday 24th December (Christmas Eve)||9.00 - 14.00||CLOSED|
|Tuesday 25th December - Wednesday 26th December||CLOSED||CLOSED|
|Thursday 27th December - Friday 28th December||11.00 - 16.00||CLOSED|
|Monday 31st December||11.00 - 16.00||CLOSED|
|Tuesday 1st January||CLOSED||CLOSED|
|Wednesday 2nd January - Friday 4th January||8.45 - 17.00||8.45 - 17.00|
|Saturday 5th January - Sunday 6th January||13.00 - 17.00||CLOSED|
The IT Connect will not be available at the weekends during the Christmas Vacation Period.
Thursday Staff training
The Service Desk in IC1 will be closed for staff training every Thursday morning between 9.00 am and 10.00 am.
Any requests received during this time will be dealt with when the desk opens at 10 am.