Opening hours and contact details
We provide professional IT support and advice, so you stay connected to our IT Services.
Through our self service desk, you can track your fault/request 24/7 and browse our knowledge base.
Alternatively, if you prefer to speak to an advisor or email your request, our contact details are below.
Semester Opening Times
| IT Connect | IT Service Desk | |
|---|---|---|
| Monday | 08:45 - 20:00 | 08:45 - 17:00 |
| Tuesday | 08:45 - 20:00 | 08:45 - 17:00 |
| Wednesday* | 10:00 - 20:00 | 10:00 - 17:00 |
| Thursday | 08:45 - 20:00 | 08:45 - 17:00 |
| Friday | 08:45 - 20:00 | 08:45 - 17:00 |
| Saturday - Sunday | 13:00 - 17:00 | Closed |
Summer Vacation Opening Times
Monday 4th June - Friday 20th September**
| IT Connect / IT Service Desk | ||
|---|---|---|
| Monday | 08:45 - 17:00 | 08:45 - 17:00 |
| Tuesday | 08:45 - 17:00 | 08:45 - 17:00 |
| Wednesday* | 10:00 - 17:00 | 10:00 - 17:00 |
| Thursday | 08:45 - 17:00 | 08:45 - 17:00 |
| Friday | 08:45 - 17:00 | 08:45 - 17:00 |
| Saturday - Sunday | Closed | Closed |
* The Service Desk will close for training every Wednesday between 09:00am and 10:00am.
Any requests received within this time will be dealt with when the desk open at 10:00am.
** Not open Bank Holiday Monday 26th August.