Opening hours and contact details
We provide professional IT support and advice, so you stay connected to our IT Services.
Through our self service desk, you can track your fault/request 24/7 and browse our knowledge base.
Alternatively, if you prefer to speak to an advisor or email your request, our contact details are below.
Semester Opening Times
*PLEASE NOTE* Due to the ongoing Covid-19/Coronavirus pandemic, we have reduced our opening hours. Face-to-face support is not currently available.
The IT Service Desk is available remotely at the following times.
| IT Service Desk | |
|---|---|
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday - Sunday | Closed |
Christmas Opening Times 2020/21
The Service Desk will be offering a virtual (online) service on certain days over the Christmas Break, as follows:
Up to and including Friday 18 December - 9am-6pm weekdays, closed weekends
Monday 21 - Wednesday 23 December - 9am-5pm
Thursday 24 - Monday 28 December - Closed
Tuesday 29 - Thursday 31 December - 10am-3pm
Friday 1 - Sunday 3 January - Closed
Monday 4 January onwards - 9am-6pm weekdays, closed weekends