Opening hours and contact details
We provide professional IT support and advice, so you stay connected to our IT Services.
Through our self service desk, you can track your fault/request 24/7 and browse our knowledge base.
Alternatively, if you prefer to speak to an advisor or email your request, our contact details are below.
Semester Opening Times
| IT Connect | IT Service Desk | |
|---|---|---|
| Monday | 08:45 - 20:00 | 08:45 - 17:00 |
| Tuesday | 08:45 - 20:00 | 08:45 - 17:00 |
| Wednesday* | 10:00 - 20:00 | 10:00 - 17:00 |
| Thursday | 08:45 - 20:00 | 08:45 - 17:00 |
| Friday | 08:45 - 20:00 | 08:45 - 17:00 |
| Saturday - Sunday | 13:00 - 17:00 | Closed |
Christmas Vacation Opening Times
The Service Desk will be closed over the Christmas holiday, barring the following times.
| IT Connect / IT Service Desk | |
|---|---|
| Friday 20 December | 08:45 - 17:00 |
| Monday 23 December | 11:00 - 16:00 |
| Friday 27 December | 11:00 - 16:00 |
| Monday 30 December | 11:00 - 16:00 |
| Thursday 2 January | 08:45 - 17:00 |
| Friday 3 January | 08:45 - 17:00 |
| Monday 6 January - Friday 10 January | 08:45 - 17:00 |
| Saturday 11 January | 13:00 - 17:00 |
| Sunday 12 January | 13:00 - 17:00 |
Normal opening times resume from Monday 13 January.