The safety and wellbeing of all members of our community is our top priority. On this page, you can find out more about the measures we have in place across our halls of residence to help you stay safe.

We all have a part to play in keeping one another safe and minimising the spread of coronavirus; to help everyone to study, live and work on campus in safety, we have a range of measures and guidance in place in our accommodation that we are asking you to follow. These are based on the most current Government guidelines and will be reviewed if the guidelines change.

Remember that wherever you are living at the moment, you form part of a household and you are required to follow any Government restrictions regarding household mixing. Failure to do so could result in disciplinary action.  

Please follow our advice on what to do if you have coronavirus symptoms, have a positive coronavirus test, or have been in contact with anyone who has coronavirus.

If you have recently arrived in the UK from another country, please follow the Government's guidance on how to quarantine when you arrive in England. This includes advice on getting or posting your Covid-19 tests if you need to take them on day 2 and day 8 after your arrival. 

If you do need to quarantine you are allowed to leave your accommodation to post your day 2 and day 8 covid test. We have a priority postbox on campus at Barnes Hall.

In the UK, self-isolation means that you must remain in your accommodation at all times. For students living in University accommodation who are required to self-isolate, you are permitted to be in your room, your kitchen and the bathroom (if you are not in en-suite accommodation) only during the period of self-isolation - for example it is not allowed for you to take a walk, to go to the shops, or to visit anywhere outside to socialise. Please follow the Government's guidance if you need to self-isolate.

If you need to self-isolate there is guidance and support available and you should follow the NHS guidance about how to avoid spreading the virus to people you live with.

If you have a question or a problem, please contact staff members by email, other online methods, or telephone only.

We would like to thank you for your cooperation and mutual help as we do our best to ensure everyone can stay safe at this challenging time.

If you are travelling within the UK take a lateral flow test, only travel if you test negative and please follow the safer travel advice.

If you are travelling to England from another Country during Coronavirus here's the latest guidance.

If you are travelling abroad from England here's the latest guidance.

Please find out more about move-in day here, if you’re an undergraduate or postgraduate.

Please follow the advice on what to do if you have coronavirus symptoms.

If you are self-isolating, either because of your own symptoms or because of the symptoms of friends or others in the flat/block it is important that you complete the student coronavirus notification form.

Please follow the advice, and FAQs below, on what to do if you or someone you live with has coronavirus symptoms.

In these cases, the affected room/flat/block will only be accessed by anyone else if absolutely necessary. This means:

  • No viewings if rooms are empty
  • No pro-active maintenance (such as decorating or carpet replacement)
  • Only essential repairs will be carried out, where it would be dangerous to leave the issue unattended.
  • We will ensure that we adhere to the most current guidelines issued by Public Health England.
  • Hand sanitising stations will be inside the entrance to every building.
  • We will clean kitchens and communal bathrooms once a week, using sanitising spray.
  • Sanitising Kits will be provided in all kitchens so students can maintain hygiene levels, in between the times staff clean the kitchens.
  • Our cleaning products (both those we will use, and supply to you in Sanitising Kits) are recommended as effective bactericidal cleaners for all catering, healthcare & other hygiene critical areas to the British and European Standard of BS EN 1276. It is fragrance free and non-tainting.
  • Before you arrive, mattress protectors will be laundered in house and then placed in each unoccupied bedroom.
  • We directly employ our domestic team, meaning we are able to ensure they maintain our high standards of hygiene and cleanliness.
  • Our staff are trained to maintain social distancing and are provided with appropriate personal protective equipment (PPE).
  • We have robust processes in place for our staff to let us know if they are showing symptoms and cannot come in to work.
  • Our team will focus on cleaning and disinfecting frequently-touched objects and surfaces in communal areas to help prevent the spread of the virus. Please note that cleaning routines and rubbish removal may be subject to change. 
  • We are sure that you will appreciate that, from time to time, these cleaning and maintenance services may be interrupted or subject to change at this difficult time, e.g. if staff themselves are required to self-isolate.

Please note that room moves will only be possible if they are agreed with the Student Accommodation Office before the start of each Semester. If agreed, they will start from the beginning of the Semester.

  • The team is available via email and telephone calls during normal office hours - contact us here.
  • Please note that if you need to see a member of staff, you will need to make an appointment.

Frequently asked questions

Please see our 'what to do' pages for full guidance if you have symptoms or test positive for Covid-19, or are told that you need to isolate. 

Please see our 'what to do' pages for full guidance if you have symptoms or test positive for Covid-19, or are told that you need to isolate. 

A household is an area where students share a specific kitchen or bathroom. You can see our usual sharing ratios here.

If your halls of residence has coloured spots on doors: these are in place as a quick visual reminder of your household bubble. 

If your block does not have coloured spots on doors: the whole block is a single household. 

Please see our 'what to do' pages for full guidance if you have symptoms or test positive for Covid-19, or are told that you need to isolate.