Coronavirus (COVID-19)

Stay at home, protect the NHS, save lives

The safety and wellbeing of the Keele community is our highest priority and we continue to monitor the situation, adopting the advice from Public Health England, to ensure the welfare of our staff, students and visitors.

We are updating these pages as the situation develops, so please check them regularly. You should also consult these official sources of information: 

New information for students in student accommodation

All students currently in student accommodation, on campus or off campus, must now remain in their student accommodation for the foreseeable future, following new measures introduced by government. The Government has ruled that student travel is no longer classed as essential. 

If you are self-isolating then please notify us via our coronavirus notification forms which can also be used to submit specific enquiries that require a University response:

Students in halls of residence who develop symptoms of coronavirus (COVID-19) should self-isolate in their current accommodation for 7 days. If you are sharing accommodation with others you should all self-isolate for 14 days. You must contact the university using this form, to inform them of your situation. The university will then support you.

Self-isolation means that you cannot leave your accommodation for any reason. You should remain in your student accommodation and should not attempt to return home. 

For students who are living in hall of residence where someone has symptoms of coronavirus (COVID-19), all students in that block should self-isolate for 14 days. If you are unsure whether you should self-isolate, please contact student services who will be able to advise you.

Self-isolation means that you cannot leave your accommodation for any reason. You should remain in your student accommodation and should not attempt to return home. 

A household is an area where students share a specific kitchen and /or bathroom. If you are in shared accommodation which fits these criteria, then everyone who shares your kitchen or bathroom must self-isolate along with any students showing symptoms for 14 days.

Self-isolation means that you cannot leave your accommodation for any reason.


Students living on campus must follow social distancing rules: all students are required to stay at home i.e. in their student accommodation.

Students can only leave their accommodation:

  • To shop for basic essentials
  • To do exercise, such as run, walk or cycle, alone or with other people in your household. This should be once a day only.
  • For any medical need, such as going to the pharmacy
  • To travel to and from work or placement – but only where this is absolutely necessary and maintaining social distancing

As our accommodation has many communal corridors and staircases, students are also asked to refrain from touching surfaces, including the handrail, so that the spread of the virus risk is minimised. Please do not hang around the communal accommodation areas including staircases and corridors due to the risk of infection.

The University has reduced its level of operation in order to allow as many people as possible, and who can, to work from home. Only a small number of staff are now formally permitted to come onto campus to carry out essential responsibilities - as directed by their line manager. If you do not have permission then you will not be allowed into University buildings.

Staff and students who are still living and working on campus during this period must ensure that the new government measures are followed at all times.

Page last updated: 12:00pm 27th March 2020.

About the virus

A coronavirus is a type of virus. As a group, coronaviruses are common across the world. COVID-19 is a new strain of coronavirus first identified in Wuhan City, China in January 2020.

The incubation period of COVID-19 is between 2 and 14 days. This means that if a person remains well 14 days after contact with someone with confirmed coronavirus, it is unlikely that they have been infected.

The following symptoms may develop in the 14 days after exposure to someone who has COVID-19 infection:

  • Cough
  • Difficulty in breathing
  • Fever

Generally, these infections can cause more severe symptoms in people with weakened immune systems, older people, and those with long-term conditions like diabetes, cancer and chronic lung disease.

Continue to follow the prevailing government advice to prevent infection, including washing your hands frequently with soap and water for at least 20 seconds.

If there is a concern that you or a person have been exposed to coronavirus (e.g. by coming into contact with an infected person, or having travelled through an affected area) then use / support them to use the online 111 coronavirus service to determine whether any action is required or not:

If the guidance requires you or the person(s) to self-isolate then this advice should be followed.

If the guidance requires you or the person(s) to contact 111, then you or they should move into a room away from a public area in order to make the call.

In both cases, please then notify the University via our notification forms so that we can be sure to support you or the person(s) appropriately:

If the guidance does not require any action then there is no need to notify the University.

Please note: We will only respond to submissions if further action is required. Submissions are monitored during standard working hours. If you need to speak to someone urgently outside of these hours after contacting 111 about a situation wherever you are, then please contact Security on 01782 733004 (internal ext 33004).