What we expect from you

 

  • We are a busy service and you can help us manage resources by arriving on time.  If you are more than 15 minutes late for your appointment you may risk losing the session.
  • If you need to cancel or rearrange your session, please contact us as soon as possible so we can offer the slot to someone else
  • If you miss two consecutive appointments without letting us know, we will assume you cannot commit to counselling at this time. If you wish to recommence counselling at a later date you may be expected to attend another initial appointment and discuss what might work best for you.
  • Counselling and Emotional Wellbeing take assessment and evaluation of its work seriously, and as a part of this commitment, we’d be grateful if you’d assist us by completing any evaluations.