Student Services

We’re your one stop shop for information, support and guidance. We’re here for every single Keele student, including online and apprentice learners, whatever you need, throughout the year.

The Student Services Centre is located in the Tawney Building and is open for first line support 9am to 5pm Monday to Friday*

and also available in person at the Denise Coates Foundation Building or by phone (01782 734481)  from 8am Monday to Friday*

*except Bank Holidays and University closure days

 

If you need support from your Faculty's Student Experience and Support team, Residence Life, Financial Support or Disability and Dyslexia Support, we offer drop-in sessions – no appointment needed, they are held in the Tawney Building.

Students attending a drop-in session will need to bring their phone to scan a QR code to alert staff they are there.

 

Mon

Tue

Wed

Thur

Fri

10am-12pm

for Student Experience Support Officers

 4.30-6.30pm

Residence Life Officers

10am-12pm

Disability Support

 4.30-6.30pm

Residence Life Officers

10am-12pm

Student Experience Support Officers and Visa Immigration Compliance Team

10-4pm

Financial Support Team

5-7pm

Financial Support and Student Experience Support Officers and Disability Support

2-4pm

Student Experience Support Officers,  Disability Support and Visa Immigration Compliance Team

5-7pm

Financial Support and Student Experience Support Officers and Disability Support

 

Alternatively, you can book a one to one virtual appointment via our bookings page.

Living off campus? Want to get involved in making a positive impact through volunteering and other initiatives?

Local and commuting to Keele? Care for someone? LGBT+? We have specific information and support for sub-groups of students across our Keele community.