Welcome information

We understand that when you arrive at Keele you may have lots of questions - but don't worry as there will be lots of staff on hand to help you! There will be a number of information points across campus, and details of times and locations will be published below.

Throughout Keele Welcome staff from across the university will be available to talk to both students and family to answer any queries you may have, as well as advise on the support available for students at Keele. We'll also have lots of information about studying at Keele, social events and the local area.

Saturday 28th September

9am - 5pm, Chancellor's Building Foyer

Sunday 29th September

10am - 4pm, Chancellor's Building Foyer

Monday 30th September - Friday 4th October

10am - 4pm, Chancellor's Building Foyer

For advice on how to find books and journals, guidance on reading lists and any other library queries - library staff will be available to help at the following times from the service counter in the campus library.

Wednesday 25th to Friday 27th September:

8.45am - 10pm

Saturday 28th to Sunday 29th September:

9am - 5pm

Monday 30th September:

The campus library returns to 24 hour opening from 8.45am.

If you're having trouble connecting to the WiFi, or need help with accessing any of the online systems then head over to IT Connect based at the Service Counter in the library. They will be available at following times for any IT related questions you may have.

Wednesday 25th September:

10am - 7pm

Thursday 26th September:

8.45am - 7pm

Friday 27th September

8.45am - 8pm

Saturday 28th to Sunday 29th September:

1pm - 5pm

Monday 30th September to Friday 4th October:

8.45am - 8pm

If you have any queries about your financial circumstances, for example Student Finance issues or advice on budgeting, come along and speak to a money adviser during the extended money advice drop ins in the Student Services Centre

Monday 28th September - Friday 4th October

10am - 2pm

The income office in the Tawney Building will be open to accept tuition and residence fee payments at the following times:

Thursday 25th September to Friday 27th September

10am -  4pm

Saturday 28th September

9am - 3pm

Monday 30th September

The income office will begin regular opening hours Monday to Friday 10am-4pm.

If you are living in campus halls of residence, you are required to attend one of the following sessions to find out everything you need to know about your halls and the support available.

Monday 30th September

For residents of Barnes, Holly Cross and The Oaks:

5.45pm - 6.30pm

OR

6.45pm - 7.30pm

Tuesday 1st October

For residents of Horwood and Lindsay:

5.45pm - 6.30pm

OR

6.45pm - 7.30pm