Home Students Arrival

If you are a UK postgraduate student, then this is the section for you. Take a look at the information below to find out everything you need to know about arriving and enrolling at Keele.

Keele University’s secure wireless connection eduroam gives you access on campus, in the halls of residence and teaching buildings. Look for eduroam in your Wifi network list and connect by using your Keele IT account details as the username and password.

For more information please see our IT support information.

Most of the things that you need to do to get enrolled, get your money etc. will be done before you arrive. However, it is important that you bring:

  • Your passport or driving licence so that we can verifiy your identity. If you haven’t got a passport or driving licence, then you will need to bring: your birth certificate AND an official piece of correspondence with your name and address on it, e.g. a bank statement AND a photo ID with your name on it, e.g. national ID card, college ID card, bus pass, a membership card, etc.
  • Proof of your age and National Insurance Number (particularly if you are going to be looking for part-time work whilst studying).
  • Copies of your qualifications if these have not already been verified by the admissions team.
  • If applicable: Accommodation Boarding Pass (which you will find when you have successfully completed your online Accommodation Induction) so you can collect your accommodation room key.
  • If applicable: Your Financial Notification Schedule which details the amount of tuition fee you have to pay in case there is a problem with the electronic notification the University receives.
  • Tip – make sure you have your Student Finance England passwords and secret answer if your loan is delayed and you need to contact them.

If you are moving to the local area, you should register with a local medical practice to register with the National Health Service and receive treatment. New students can register with the University Health Centre when you enrol for your course.

Visit the Health Centre on campus during your first week (or as soon as possible), so that your medical records will be available when you do need to see a GP or Nurse.

Please note that this is a normal GP surgery and not a Walk-in Centre, therefore you will need to be registered to access an appointment. The registration forms can be downloaded from the health centre website. Please fill these in before you arrive as this will minimise the time taken to process your registration. If you have a medical condition, are undergoing treatment at the hospital, or are taking repeat medication please bring this information with you when you register.

If you are unable to register on the dates above you should do it at the Health Centre during your first week at University or as soon as possible, so that your medical records will be available when you do need to see a GP or Nurse.

As a Keele student you will have access to your personal email account powered by Gmail. To make sure you keep up to date with important emails, set up your Keele email account on your phone - simply set it up as a Gmail account using your Keele IT account details.

If you are intending to buy a laptop to help with your studies, the IT Service Desk in the Library provides lots of help and advice. You can also loan laptops from the self-service laptop machines at the Campus Library for the day, or get a longer-term loan from the IT Service Desk.

More information about the long-term loans can be found here.

The IT Services e-store also sells a range of IT equipment such as charging cables, power adaptors and USB devices.

Visit the e-store here.

You can find further information about all IT services on the IT website.