How to Apply 2018/19


DateWhat Happens When
February Applicants begin to apply for accommodation
31st May Deadline for UK & EU students accommodation applications
2nd August onwards Accommodation allocated to deferred and unconditional applicants and offers sent via e-mail
17th August onwards Accommodation allocated to Firm and/or Insurance applicants (after examination results confirmed)  
18th August onwards   Clearing applicants apply for accommodation      
19th September        New international/EU arrivals day (including Postgraduate)
22nd September Home students arrivals day (including Postgraduate and Nursing & Midwifery)

If you are interested in living on campus during your first year at Keele, you can see a range of accommodation at one of our Open or Offer Holder Days.  If you are unable to come to Keele on one of these days, you can find more information about each of the halls of residence on our website.

For new students starting a course between September 2018 and June 2019, the online application will be available from February 2018. You can only apply for accommodation after you have formally accepted your place at Keele as follows:

  • If your application to Keele was made through UCAS you will need to select your Firm and Insurance choice Universities - see accepting your offer through UCAS
  • If you made a direct application, you will need to complete and return the acceptance/fee classification form which was sent with your offer to Keele.

We recommend that you apply as soon as you receive your invitation e-mail from the Keele Admissions Team. Please note it can take 48 hours for your record to be updated once you accept your offer of a place at Keele so you will need to wait before completing your online accommodation application. 

We allocate our bedrooms in a particular order.

If campus accommodation is not available, there is advice on our website including adverts for local properties available for students.

We will do our best to meet your requirements, however we cannot guarantee that you will receive your first preference of room type. It is therefore important that you complete all sections of the accommodation application form indicating your 2nd and 3rd preferences - these should be of different room types.  Do not select a room type that you would not be prepared to accept.

In order to accommodate as many Freshers as possible, a number of rooms are set aside each year for 2 students to share on a temporary basis.

If you are holding an unconditional place, you will be amongst the first group to receive an offer of accommodation.

If your admission to Keele is conditional upon examination results, your application for accommodation will be considered after your results are released and upon confirmation from UCAS of your acceptance.

Those students who choose Keele as their firm choice are given priority for University accommodation for the first year of their study, as will those whose home is outside of the UK.  Students who have special requirements and are supported in their application by Disability Support or who are coming to Keele from care, will be offered campus accommodation for the duration of their course.  University accommodation for students after their first year of study is subject to availability only.

Rooms are allocated in a random order.

When you apply

Creating an account

If you haven’t previously made an online accommodation application you will need to create a user account before you can apply. You will need to register – you can click here.  This is a simple process. You will receive an email to confirm that you have created the account.

Making the application

You will be able to make your application for accommodation from February onwards. The web portal address is   You will need to register an account the first time that you log in and create a password.  Once you have logged in you will need to select 2018/19 applications on the following screen in order to make your application for 2018/19.   Please do not select 2017/18 – your application will be void.


Your username is your Keele Student ID number NOT your UCAS number.‌‌‌‌‌‌‌‌


We have a ‘3 strikes and out’ security feature which will block your access to the portal for 20 minutes. Make sure that you know your password and type it correctly.

Reasons you may not be able to apply

  • you have not accepted your course offer at Keele
  • you have only just accepted your course offer at Keele - it can take up to 3 working days for this to enable your accommodation account
  • your username is your Keele student number (not your email address)
  • the surname you are typing in has to match what we have on your record - eg if you have a double barreled surname, check the hypen and spaces
  • if you have accents in your surname this may stop the system recognizing you.  Please contact us if this is the case.
  • your password is wrong.  You can reset this on the login page by clicking reset password

Email addresses

We will initially use your personal email address for any correspondence.  Please ensure that you do not use your school email - this will be de-activated before we send out offers of accommodation. We will send mailings from  address. Please do set this address as a ‘safe sender’ to avoid losing important information from us into your spam folder.

Your Offer of Accommodation
If you choose to decline your offer of accommodation or do not respond within the 3 days, the room will automatically be offered to another applicant.  If you want to live in University accommodation you should contact us immediately BEFORE declining the offer or letting it expire.  Once you decline an offer, or it expires you may not be made another one.


Once the Agreement is accepted you have a 7 day 'cooling-off period'. This means that if within 7 working days of accepting the Agreement you change your mind and notify us by email of that fact, you will be released from the Agreement. The contract is legally binding and if you change your mind you will still be liable for accommodation fees. You can only be released from the contract in exceptional circumstances such as taking a Leave of Absence or Withdrawing from the University. You may transfer your licence to another student as long as the transfer is done with the knowledge and prior written approval of the University Student Accommodation Office. The new licensee should be a suitable replacement which means that the balance of sexes and nationalities is not adversely affected within the accommodation.