Frequently Asked Questions

Preparing

Where can I find the exam timetable?

The timetable is here.

Please check it carefully – you need to know the date, time and venue for all your exams. Refer to the module code of the exams you are taking, not just the module name. We cannot re-arrange an exam for any student who misreads the timetable.

What should I do if I have an exam clash?

If you have an exam clash (i.e. two exams timetabled for the same time) please report this to exams@keele.ac.uk as soon as possible. Please remember to include your full name, student number, and the module code and titles for all exams affected.

Where can I find out about exam regulations?

Please try to read the Exams Code of Practice before you sit any exams. 

If you have any questions, please contact us for advice or guidance:
exams@keele.ac.uk
+44 (0)1782 734218

I need personalised exam arrangements – how can I arrange this?

Find out all about personalised arrangements here. This includes if you have a disability or long-term health condition, caring responsibilities, have religious commitments, or are feeling unwell.

I am an international student: can I take my exams in my home country?

No, all University exams must be sat at the Keele campus. You cannot sit any exams, including re-sits, in your home country.

What happens if I am unable to come to the exam?

If you cannot come to an exam, you should contact your School for advice. If necessary, you will need to complete an application for exceptional circumstances. In the case of illness, this must be accompanied by a full medical certificate from a doctor.

We are often able to put personalised exam arrangements in place to enable you to attend an exam. Find out more here.

I have an exam tomorrow/today and I am not feeling very well, but I don’t want to miss it. What can I do?

You should contact Disability Support as soon as possible:

support.dds@keele.ac.uk 

+44 (0)1782 733950

They can advise you if there are any emergency exam arrangements that can be put in place to help you sit your exam.

For example, we may be able to move your seat so that you are nearer the exit door of the venue, and we can ask Invigilators to monitor your well-being during the exam.

 

I’ve had an accident and I’ve broken my arm/sprained my wrist (for example); my first exam is next week and I am having trouble writing. What can I do?

You should contact Disability Support:

support.dds@keele.ac.uk

+44 (0)1782 733950

They will assess your situation and advise if there are any emergency exam arrangements that can be put in place to help you sit your exam(s). For example, we may be able to offer you a computer, or allocate someone who can write the exam for you as you dictate your answers, or it simply may be better for you not to sit the exam, and instead take it as a first attempt at the next available opportunity.

What to bring

What am I allowed to bring into the exam room?

Please bring:

• Writing/drawing equipment
• A form of photo ID
• Water in a clear, unlabelled bottle

You are not allowed to:
• Have a pencil case on your desk during an exam
• Bring any blank paper with you for rough notes. All rough work should be done in the answer booklet and crossed out
• Keep personal items with you

Please try not to bring personal items into the exam room. If you bring a bag with you, this must be placed away from your exam desk at the edge of the exam room, as instructed by the Invigilator.

What identification do I need to bring to exams?

You must bring a form of photo ID with you to every exam you sit. Acceptable forms of ID are: 

• Keele Card
• Passport
• Driving licence
• Biometric residency permit
• National ID card

Can I bring my mobile phone into the exam room?

No, please avoid bringing your mobile phone into the exam room where possible. If you do need to, it must be switched off and left in your bag, or on the Invigilators’ desk.

If you leave your phone with the Invigilators, it will be put in a numbered bag and you will be given a ticket in return. You must NOT keep your phone on your desk or on your person during the exam.

If you are found to have a phone on you, or on or near your desk during the exam, it will be removed from you and you will be given a ticket. The Invigilators will report this and you will be charged with academic misconduct, as phones can be used to access unauthorised materials.

Can I eat or drink during the exam?

No, with the exception of water in a clear, unlabelled bottle.

If you have a medical condition that means that you do need to eat or have sugary drinks, etc., please make an appointment to see Disability Support as soon as possible:

support.dds@keele.ac.uk

+44 (0)1782 733950

Once Disability Support confirm that you do need to eat and/or drink during your exams, then the Exams Team will make arrangements for you to sit your exams in an alternative venue where this will be permitted.

Can I bring a dictionary into an exam?

No, you must not bring or use your own dictionary in an exam. However, you are able to borrow an English Language dictionary, unless the exam paper specifically states otherwise.

Dictionaries will be provided - just raise your hand in the exam venue and ask an Invigilator for a copy.

Can I use additional paper to write rough notes during my exam?

No - all rough work should be done in your script book. Cross out everything that you do not want to be considered by the examiner; you must not remove any sheets from the script book.

You are not allowed to bring any blank paper with you for rough notes.

Can I bring a calculator into an exam?

Unless the exam paper strictly prohibits it, you can use a calculator in all University exams. It must be from this list of approved models:

• Aurora SC582 series
• Casio FX-82 series
• Casio FX-83 series
• Casio FX-85 series
• Casio FX-350 series
• Sharp EL-509 series
• Sharp EL-531 series
• Texas Instruments TI30 series

If you are not sure if your calculator is on the approved list, please pop in to Student Services Centre (Tawney building) and ask a member of the team to check it – please do this earlier rather than later, so that you can source another one if it’s not right.

Invigilators may examine any device you bring into the exam room. If your device does not comply with these rules, it will be confiscated and returned only at the end of the exam; you will not get a replacement. The invigilators will report the incident. You must not lend, borrow or share a calculator in an exam.

Exam etiquette

When can I enter the exam room?

Please arrive at the venue at least 20 minutes before the exam is due to start.

You will be admitted to the exam room at least 10 minutes before the exam start time.

How will I know which desk I should sit at?

There will be a seating list outside each venue so that you can look up your seat number. All the desks in the venue will be numbered – please only sit in the seat allocated to you.

 

How do I behave during the exam?

You must be silent throughout the exam. Do not communicate with other students, copy another student’s notes, or refer to any unauthorised material.

You cannot eat or drink, with the exception of bottled water (in a clear bottle with no label).

If you need anything during an exam, please raise your hand to attract the attention of an invigilator but do not leave your seat.

What happens if I arrive late to the exam?

If you arrive up to 30 minutes after the official start time, you will be allowed to sit the exam but you will not be given any additional time to compensate for the time you have missed. If you arrive after 30 minutes have elapsed, you will not be allowed to sit the exam.

What happens if I finish my exam early?

You cannot leave the exam room within the first 30 minutes, or the last 15 minutes, of the exam. If you would like to leave during the allowed time window, raise your hand and ask permission from an Invigilator.

At the end of the exam you will be told to stop writing – remain silent and in your seat until all the answer books have been collected.