Student Services

An introduction to the services all our students can access through the Student Services Centre.

The drop-down boxes below give you an idea of the sorts of ways we can help our students, and some the specialist teams that can be accessed via the Student Services Centre.

We love how diverse our Keele community is!

Everyone is welcome at our University and we want to ensure that everyone, whoever they are, whatever they study or wherever they live, feels safe, supported and accepted. And we talk about this all year round - we call it our #NeverOK message

Alongside this, we have dedicated members of the team to support those who associate with particular student groups, for example those who are:

LGBT | mature students | have been in care | have caring responsiblities for someone else | are estranged from their family/friends | asylum seekers or forced migrants

Find out more information about support for particular groups of students on these web pages, and encourage the student to get in touch with us to directly arrange this additonal support, if they feel they need it. 

Within the Student Services Centre, we have a specialist team dedicated to helping international students. They have a specialist understanding of topics relevant to international students, and are your source of visa and immigration advice at Keele. Find out more on the International Student Support web pages.

Disability and Dyslexia Support (DDS) is here to support and advise all students with a disability, including specific learning difficulties, mental health and wellbeing issues and with physical and/or unseen disabilities. They can support students before they begin their studies, and throughout their time at Keele, so please get in touch. Find out more on the Disability and Dyslexia web pages

Counselling and Mental Health Support is a multi-disciplinary team, who can provide one-to-one counselling, group sessions and workshops, alongside advice on emotional health. For more information please visit the Counselling and Mental Health web pages

Keele is a diverse, multicultural and multi-faith community. Everyone is welcome - whether you recognise a particular faith or not!

We have four Chaplains - they are here to serve and support everyone. They are always willing to chat through problems with our students and staff in much the same way as other support teams do - pastorally, spiritually, and emotionally - they are more than happy to talk about topics which don't involve faith or religion!

We also have faith spaces on campus: the Christian Chapel, the Islamic Centre, and an area set aside for private prayer and reflection whatever your beliefs. We also have active faith student communities who will be sure to welcome all our new students. 

Find out more on the Faith web pages.

All students that live on campus benefit from additional welfare support from our Residence Support team. There are a team of friendly and experienced Resident Advisers (RAs for short) in every halls on campus - these are fellow students who are experienced in halls life and how to support other students. You can find out more about Residence Life here

We're sure this topic will be on your (and your son or daughter's!) mind. Our dedicated advisers know the tools and tips to help our students navigate the world of money. They can tell students all about the scholarships and bursaries they may be eligible to apply for during their time at Keele, as well as the funds that are there to help if they're ever in financial hardship.