Out of hours support

If there’s ever something urgent that you need help with immediately, there are ways to get support during the night and over the weekend.

Darwin building, location of Security services.

Security and Out of Hours Support Officers

Our Security team are available 24 hours a day, every day of the year, and they are here for everyone on campus. During term-time, we also have a student support officer working throughout the night to help in times of crisis.

Located: Darwin building

Phone: +44(0)1782 733004 (or 888 in an emergency)

Email: security@keele.ac.uk (non-urgent enquiries)

In an event which requires the emergency services, please also phone 999. Find out more about Security at Keele.

Forest of Light at night

SafeZone

Have you got the app yet? It’s really simple to operate: in just one tap, you can alert campus security if you're ever in an emergency, need first aid, or some other sort of help.

Hopefully you won't ever need to use it but, if you do, help will only be a tap away. It's there for all staff and students to use - just search 'SafeZone' in your app store (iOS and Android) and download it for free. Find out more about SafeZone.

T-shirt with Resident Adviser and Keele Uni logo

Resident Advisers

If you live in halls, we have a team of students who can provide info and support, even during the night.

Find out more about the Resident Advisers in your halls.

Please contact them via the Security hotline above.

Student with phone screen lighting up face

Nightline

Nightline is run by students, for students, 21:00-3:00 daily during term-time.

Phone: +44 (0)1782 733999

Email: listening@keelenightline.co.uk

Instant messaging – available via website

#NeverOK logo

Sexual violence support

If you or someone you know has been a victim of sexual violence, you can report this 24 hours a day, every day of the year.

Phone: +44(0)1782 733335

Email: student.services@keele.ac.uk (non-urgent enquiries)