You said, we did

At Keele, we’re committed to delivering an outstanding student experience based on real student feedback. Read about recent improvements that we have made thanks to your feedback.

Digital bus timetables 

Digital bus timetables

We listened to your feedback about the need for clearer bus information on campus and introduced bus totem signs on campus. These signs provide clear and concise information about schedules and destinations, helping you to plan your journeys with confidence. Thank you for sharing your feedback with us.

New launderette supplier

Following student feedback about our previous launderette supplier for our Halls of Residence, we have moved to a new supplier, WASHCO, with effect from September 2024. Benefits of using WASHCO include that the wash cycle already includes detergent and fabric conditioner, helping you save money and ticking two things off your shopping list! You can also see if machines are free before you head down to the launderette, and the machines use the latest cashless technology, meaning you can pay with credit or debit cards, as well as from your phone.

Car parking improvements

We've introduced the ability to park and stay all day across 387 spaces on overflow car park A3, and installed signage to help you get from there to the centre of campus via either a woodland walk or roadside footpaths. Car park A3 is charged at £3 for up to eight hours.

New bus service

Sustainable travel options between Keele University and Newcastle-under-Lyme have received a boost thanks to the launch of a new bus service. From September 2024, Service K, operated by D&G Bus, links the Science and Innovation Park at Keele with Chesterton for the first time via the Keele campus, Silverdale, Knutton and Waterhayes.