Part of our student engagement and learner dashboard project

Using the Keele app to check-in

An introduction, and some frequently asked questions

If you are a student who is taking part in our attendance recording pilot, you will know this because you will have received an email from your School about the project, and been told about it by your course leaders.

In summary, those students taking part in the pilot will be checking-in to their learning and teaching sessions using the Keele app (which you can access via your phone/table/laptop). They will check-in to each learning session using a one-time code.

What is the project about?

We recognise that all students learn and progress in their studies in different ways. To help provide targeted support to students, the University wants to better understand the different ways that students engage with their degree. With better data, it will enable us to put targeted support in place quickly and help students along their learning journey, especially at key points such as the start of the semester. As is already the case, all the data we collect about students is available to them.

This is a pilot – it will not have any adverse effects on a student’s status, and will run until the end of this semester. We are collecting student feedback on the process. Please get in touch if you have any questions which are not answered by the FAQs below.

Watch the 1 minute video below to find out how the check-in process works. Written guidance on how to use the app to check-in is available on the self-service portal.

Frequently asked questions

You will be able to use the web desktop version of the Keele app to check-in using the one-time code to check in, confirming your attendance. This can be done either on you own device, a loaned laptop from the Library or any University networked computer.

At the beginning of the teaching session, the academic leading it will give you a short one-time code which you enter into the Keele app to confirm your attendance.

Please make sure you have the most recent version of the app installed on your phone so that you can see the check-in option.

If you install updates and you still can't see the check-in option, please email

Attendance at learning and teaching sessions is a key part of a student’s experience of University and is a good indicator of how much a student is engaging during their degree. We recognise that students want to engage and attend their programme, but that sometimes they are not able to make a learning session. With this in mind, the University wants to improve our understanding of student interactions, to provide targeted and timely support to those who need it.

Although swipe cards are one way of capturing a student’s attendance we recognise that attendance is only one part of a student’s overall engagement with their degree programme. The Keele app allows for a flexible approach to capturing attendance information, which can be deployed without the need to put card readers in to teaching space.

The current paper registers can take a large amount of lead time to be recorded in the University’s systems, which means that the opportunity for early support intervention is greatly reduced. Interventions are not academic warnings, they are guidance on where students can get specialist support. Moving to a digital attendance recording method will remove this lead time, and allow valuable staff time that is taken up with supporting the paper register process to be used to support students instead.

No. This is only a proof of concept pilot to test a new way of recording attendance at learning and teaching sessions. We are testing how this system works and want to learn from students during the pilot to improve the processes.

We are using one-time codes to replicate when you sign the paper register in learning and teaching sessions, ensuring that only students who attend the session are able to check in.

As this is a proof-of-concept pilot about changing how we collect attendance information for a small number of modules, there is not a direct link to the Future Absence or Extenuating Circumstances processes at the University and not all the data we collect will be looked at in real time. If you have a personal matter that would prevent you from attending your learning and teaching events, you should still contact your School(s).

This project is part of ‘Start to Success’, a mental health and wellbeing project being led by Keele and Staffordshire University. Overall, Start to Success aims to develop a whole community approach to support the mental health and wellbeing of HE & FE students.

Changing how we record students’ attendance is one part of the project and is an important step in being able to develop earlier proactive support process for students.