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The Keele University Hardship Fund
The Keele University Hardship Fund (KUHF) is a discretionary fund which is available to students experiencing severe financial hardship.
Who Can Apply?
Any Keele Student (Undergraduate, Postgraduate, Home, International, Full Time or Part Time), and who has sought all available financial assistance. For instance, Undergraduate Students must have applied for your full student loan entitlement and have received the first instalment before applying for help from the Keele University Hardship Fund.
How Do I Apply?
You have to complete and return to us a Keele University Hardship Fund application form with supporting documentation. These can be printed off (see above), or hard copies can be collected from the Student Services Centre in the Tawney Building.
In addition to completing the application form, we also require all students who apply to the Hardship Fund to complete the budgeting module in Blackbullion.
Blackbullion is a learning platform designed to help you develop esential money skills. For more information and to register click here.
Your application must be returned to the Student Services Centre with supporting documentation. If you wish to see a member of staff about your application or if you need help with applying, you can make an appointment by calling 01782 734481, emailing firstname.lastname@example.org or you can just come in to the office during our advertised drop-in hours.
Is there a deadline?
For Undergraduate Students completing the Academic Year in 2018, applications must be submitted by 15th May 2018. Any applications received after 1st March will receive 75% of the calculated sum.
For Postgraduate Students completing the Academic Year in 2018, applications must be submitted by 13th July 2018. Any applications received at 1st June will receive 75% of the calculated sum.
Will I definitely get some money?
Whether you receive funding depends on a number of factors. We are not able to prioritise first year undergraduates or postgraduate students, however we will consider applications from all eligible students and this should not discourage you from applying.
Can I apply more than once a year?
Applications are processed and assessed on the basis of your full year’s funding and expenditure. For this reason, we are unable to accept subsequent applications for funding in one academic year unless there has been a significant change in your financial circumstances since your first application.
How long does it take before I know if I will get any money?
It normally takes around four weeks to process an application with the correct required documentation. If we need additional information to complete processing your application, we will email you at your Keele email address; a delay in returning the documentation to us will result in a delay in our processing your application. When we have processed your application, we will email you at your Keele Student email address to let you know whether we have been able to make a payment. You should come to the office to obtain further details and to collect a cheque if an award has been made.
What if I am unhappy with the outcome of my application?
We work in a methodical and systematic way to ensure that we allocate money to those who need it most. If you would like an explanation about how we assessed your application, please come into the office and we will be happy to go through it with you.
What if i'm still not happy?
You can make a formal complaint and your application will be reviewed and it may be reassessed. You should write to us within four weeks from the date of the original decision stating the exact reason for your complaint: -
Head of Student Support
Student Services Centre
We will aim to respond within five working days of receipt of your complaint.