Professor Bie Nio (Pauline) Ong

Title: Emeritus Professor of Health Services Research
Phone: +44 (0)1782 33905
Email: b.n.ong@keele.ac.uk
Location:
Role: As above
Contacting me: Via email
Staff photo

I have been Professor of Health Services Research at the Centre since 2000, having worked previously in the Centre of Health Planning and Management (1989-2000). I was a Non-executive Director in NHS between 1993 and 2010, serving the last eight years as a Primary Care Trust Chair.

I am a social scientist with a particular interest in patient experiences of chronic illness and chronic pain; multi-morbidity; self-management;  implementation research; mixed methods; health policy. I lead a team of social scientists who all carry out qualitative research linked to epidemiological surveys and trials. We also conduct discrete sociological studies, for example, on wellness and resilience in older people.

Selected Publications

  • Cheraghi-Sohi S, Bower P, Kennedy A, Morden A, Rogers A, Richardson J, Sanders T, Stevenson F, Ong BN. 2013. Patient priorities in osteoarthritis and co-morbid conditions: A secondary analysis of qualitative data. Arthritis Care & Research, vol. 65(6), 920-927. doi>
  • Sanders T, Foster NE, Bishop A, Ong BN. 2013. Biopsychosocial care and the physiotherapy encounter: physiotherapists' accounts of back pain consultations. BMC Musculoskelet Disord, vol. 14, 65. link> doi>
  • Ong BN, Richardson J, Porter T, Grime J. 2013. Exploring the relationship between multi-morbidity, resilience and social connectedness across the lifecourse. Health (London). doi>
  • Strauss VY, Carter P, Ong BN, Bedson J, Jordan KP, Jinks C, Arthritis Research UK Research Users’ Group. 2012. Public priorities for joint pain research: results from a general population survey. Rheumatology (Oxford), vol. 51(11), 2075-2082. link> doi>
  • Ali F, Jinks C, Ong BN. 2012. ' ... WELL, I PUT IT DOWN TO HAVING A CLEAR CONSCIENCE, BEING POLITE TO ALL PEOPLE AND BEING A MEMBER OF THE LABOUR PARTY': PREVENTION OF KNEE PAIN: A QUALITATIVE STUDY IN SYMPTOMLESS OLDER ADULTS. RHEUMATOLOGY (vol. 51, p. 55). link>

Full Publications List show

Journal Articles

  • Cheraghi-Sohi S, Bower P, Kennedy A, Morden A, Rogers A, Richardson J, Sanders T, Stevenson F, Ong BN. 2013. Patient priorities in osteoarthritis and co-morbid conditions: A secondary analysis of qualitative data. Arthritis Care & Research, vol. 65(6), 920-927. doi>
  • Sanders T, Foster NE, Bishop A, Ong BN. 2013. Biopsychosocial care and the physiotherapy encounter: physiotherapists' accounts of back pain consultations. BMC Musculoskelet Disord, vol. 14, 65. link> doi>
  • Ong BN, Richardson J, Porter T, Grime J. 2013. Exploring the relationship between multi-morbidity, resilience and social connectedness across the lifecourse. Health (London). doi>
  • Strauss VY, Carter P, Ong BN, Bedson J, Jordan KP, Jinks C, Arthritis Research UK Research Users’ Group. 2012. Public priorities for joint pain research: results from a general population survey. Rheumatology (Oxford), vol. 51(11), 2075-2082. link> doi>
  • Ali F, Jinks C, Ong BN. 2012. "…Keep mobile, I think that's half the battle." A qualitative study of prevention of knee pain in symptomless older adults. BMC Public Health, vol. 12, 753. link> doi>
  • Morden AW, Jinks C, Ong BN. 2012. Rethinking ‘risk’ and self-management for chronic illness. Social Theory and Health, vol. 1(10), 78-99. doi>
  • Morden A, Jinks C, Bie Nio Ong. 2011. Lay models of self-management: how do people manage knee osteoarthritis in context?. Chronic Illn, vol. 7(3), 185-200. link> doi>
  • Ong BN, Konstantinou K, Corbett M, Hay E. 2011. Patients' own accounts of sciatica: a qualitative study. Spine (Phila Pa 1976), vol. 36(15), 1251-1256. link> doi>
  • Morden A, Jinks C, Ong BN. 2011. Chronic joint pain, self-management and risks: a qualitative exploration of knee pain sufferers' understanding and management of risk factors. INTERNATIONAL JOURNAL OF QUALITATIVE METHODS, vol. 10(4), 462. link>
  • Ong BN, Jinks C, Morden A. 2011. Embodied and emotional work in self-management for knee pain. INTERNATIONAL JOURNAL OF QUALITATIVE METHODS, vol. 10(4), 549. link>
  • Hill S, Dziedzic KS, Nio Ong B. 2011. Patients' perceptions of the treatment and management of hand osteoarthritis: a focus group enquiry. Disabil Rehabil, vol. 33(19-20), 1866-1872. link> doi>
  • Sanders T, Foster NE, Ong B. 2011. Perceptions of general practitioners towards the use of a new system for treating back pain: a qualitative interview study. BMC Medicine, vol. 9, 49. doi>
  • Ong BN, Jinks C, Morden A. 2011. The hard work of self-management: Living with chronic knee pain. Int J Qual Stud Health Well-being, vol. 6(3). link> doi>
  • Jinks C and Ong BN. 2010. 'How would you go about that? I don't know.' A qualitative study on perceptions of prevention of knee pain and disability. EUROPEAN JOURNAL OF PUBLIC HEALTH, vol. 20, 171. link>
  • Murray E, Treweek S, Pope C, MacFarlane A, Ballini L, Dowrick C, Finch T, Kennedy A, Mair F, O'Donnell C, Ong BN, Rapley T, Rogers A, May C. 2010. Normalisation process theory: a framework for developing, evaluating and implementing complex interventions. BMC MEDICINE, vol. 8, Article ARTN 63. link> doi> full text>
  • Grime J, Richardson JC, Ong BN. 2010. Perceptions of joint pain and feeling well in older people who reported being healthy: a qualitative study. Br J Gen Pract, vol. 60(577), 597-603. link> doi>
  • Hill S, Dziedzic KS, Ong BN. 2010. The functional and psychological impact of hand osteoarthritis. Chronic Illn, vol. 6(2), 101-110. link> doi>
  • Sandhu RS, Ong BN, Cooper V, Hassell AB. 2010. Attitudes and perceptions of rheumatologists regarding consultation skills training for specialist trainees: a qualitative study. Clin Med, vol. 10(1), 8-12. link>
  • Jinks C, Ong BN, O'Neill T. 2010. "Well, it's nobody's responsibility but my own." A qualitative study to explore views about the determinants of health and prevention of knee pain in older adults. BMC Public Health, vol. 10, 148. link> doi> full text>
  • Corbett M, Foster N, Ong BN. 2009. GP attitudes and self-reported behaviour in primary care consultations for low back pain. Fam Pract, vol. 26(5), 359-364. link> doi>
  • Roe B, Howell F, Riniotis K, Beech R, Crome P, Ong BN. 2009. Older people and falls: health status, quality of life, lifestyle, care networks, prevention and views on service use following a recent fall. J Clin Nurs, vol. 18(16), 2261-2272. link> doi>
  • May CR, Mair F, Finch T, MacFarlane A, Dowrick C, Treweek S, Rapley T, Ballini L, Ong BN, Rogers A, Murray E, Elwyn G, Legare F, Gunn J, Montori VM. 2009. Development of a theory of implementation and integration: Normalization Process Theory. IMPLEMENTATION SCIENCE, vol. 4, Article ARTN 29. link> doi> full text>
  • Ong BN and JINKS C. 2009. Reflections on becoming a person with musculoskeletal pain: A patient diary. Social Theory & Health, vol. 7(2), 100-116. doi>
  • Richardson JC, Ong BN, Sim J, Corbett M. 2009. Begin at the beginning… Using a lifegrid for exploring illness experience. Social Research Update, vol. 57(Autumn), 1-4. link> full text>
  • Jinks C, Ong BN, O'Neill TJ. 2009. The Keele community knee pain forum: action research to engage with stakeholders about the prevention of knee pain and disability. BMC Musculoskelet Disord, vol. 10, 85. link> doi> full text>
  • Roe B, Howell F, Riniotis K, Beech R, Crome P, Ong BN. 2008. Older people's experience of falls: understanding, interpretation and autonomy. J Adv Nurs, vol. 63(6), 586-596. link> doi>
  • Richardson JC, Ong BN, Sim J. 2008. Experiencing and controlling time in everyday life with chronic widespread pain: a qualitative study. BMC Musculoskelet Disord, vol. 9, 3. link> doi>
  • Corbett M, Foster NE, Ong BN. 2007. Living with low back pain-Stories of hope and despair. Soc Sci Med, vol. 65(8), 1584-1594. link> doi>
  • Jinks C, Ong BN, Richardson J. 2007. A mixed methods study to investigate needs assessment for knee pain and disability: population and individual perspectives. BMC Musculoskelet Disord, vol. 8, 59. link> doi> full text>
  • O'Neill T, Jinks C, Ong BN. 2007. Decision-making regarding total knee replacement surgery: a qualitative meta-synthesis. BMC Health Serv Res, vol. 7, 52. link> doi> full text>
  • Grime JC and Ong BN. 2007. Constructing osteoarthritis through discourse--a qualitative analysis of six patient information leaflets on osteoarthritis. BMC Musculoskelet Disord, vol. 8, 34. link> doi>
  • Richardson JC, Ong BN, Sim J. 2007. Experiencing chronic widespread pain in a family context: giving and receiving practical and emotional support. Sociol Health Illn, vol. 29(3), 347-365. link> doi>
  • Ong BN, Dunn KM, Croft PR. 2006. "Since you're asking . . . ": Free text commentaries in an epidemiological study of low back pain consulters in primary care. QUALITY & QUANTITY, vol. 40(4), 651-659. link> doi>
  • Ong BN, Hooper H, Jinks C, Dunn K, Croft P. 2006. 'I suppose that depends on how I was feeling at the time': perspectives on questionnaires measuring quality of life and musculoskeletal pain. J Health Serv Res Policy, vol. 11(2), 81-88. link> doi>
  • Ong BN and Richardson JC. 2006. The contribution of qualitative approaches to musculoskeletal research. RHEUMATOLOGY, vol. 45(4), 369-370. link> doi>
  • Ong BN and Hooper H. 2006. Comparing clinical and lay accounts of the diagnosis and treatment of back pain. Sociol Health Illn, vol. 28(2), 203-222. link> doi>
  • Ong BN and Jinks C. 2006. 'Walking like John Wayne': open-format diaries of people with knee pain and disability. Chronic Illn, vol. 2(1), 21-26. link>
  • Richardson JC, Ong BN, Sim J. 2006. Is chronic widespread pain biographically disruptive?. Soc Sci Med, vol. 63(6), 1573-1585. link> doi>
  • Dunn KM, de Vet HCW, Hooper H, Ong BN, Croft PR. 2006. Measurement of back pain episode inception in questionnaires: A study combining quantitative and qualitative methods. JOURNAL OF MUSCULOSKELETAL PAIN, vol. 14(1), 29-37. link> doi>
  • Richardson JC, Ong BN, Sim J. 2006. Remaking the future: contemplating a life with chronic widespread pain. Chronic Illn, vol. 2(3), 209-218. link> doi>
  • ONG BN and H Hooper. 2005. When Harry met Barry, and other stories: A partner's influence on relationships in back pain care. Anthropology & Medicine, vol. 12(1), 47-60. doi>
  • Ong BN, Evans D, Bartlam A. 2005. A patient's journey with myalgic encephalomyelitis. BMJ, vol. 330(7492), 648-650. link> doi>
  • Jordan K, Haywood KL, Dziedzic K, Garratt AM, Jones PW, Ong BN, Dawes PT. 2004. Assessment of the 3-dimensional Fastrak measurement system in measuring range of motion in ankylosing spondylitis. J Rheumatol, vol. 31(11), 2207-2215. link>
  • ONG BN, H Hooper, K Dunn, P Croft. 2004. Establishing self and meaning in low back pain narratives. The Sociological Review, vol. 52(4), 532-549. doi>
  • Hill S, Ong BN, Choi PY, Dziedzic KS. 2004. THE IMPACT OF HAND OSTEOARTHRITIS ON THE INDIVIDUAL. RHEUMATOLOGY, vol. 43, 153.
  • JINKS C, BN Ong, K Jordan, P Croft. 2004. A brief screening tool for knee pain in primary care (KNEST). 2. Results from a survey in the general population aged 50 and over. Rheumatology, vol. 43(1), 55-61. doi>
  • Ong BN and Hooper H. 2003. Involving users in low back pain research. Health Expect, vol. 6(4), 332-341. link> doi>
  • Ong BN and Pyrah M. 2003. Building new relationships between PCTs and NHS trusts. Musculoskeletal Care, vol. 1(2), 131-134. link> doi>
  • JORDAN KP, B N Ong, P Croft. 2003. Previous consultation and self reported health status as predictors of future demand for primary care. Journal of Epidemiology & Community Health, vol. 57(2), 109-113. doi> full text>
  • Ong BN and Pynah M. 2003. The relationship between PCTs and secondary care. Muscoloskeletal Care, vol. 1(2), 131-134.
  • Ong BN. 2002. Primary care trusts: the way forward?. POSTGRADUATE MEDICAL JOURNAL, vol. 78(923), 509-510. link> doi>
  • Jinks C, Jordan K, Croft PR. 2002. Measuring the population impact of knee pain and disability with the Western Ontario and McMaster Universities Osteoarthritis index. Pain, vol. 100(1-2), 55-64.
  • Hooper H and Ong B. 2002. User involvement in the design of low back pain research. Rheumatology.
  • Jinks C, Ong BN, Croft P. 2001. Postal surveys in primary care: the hidden burden. Health Expect, vol. 4(4), 253-259. link>
  • Jinks C, Lewis M, Ong BN, Croft P. 2001. A brief screening tool for knee pain in primary care. 1. Validity and reliability. Rheumatology (Oxford), vol. 40(5), 528-536. link> doi>
  • Jinks C, Jordan K, Ong BN, Croft P. 2001. The knee pain screening tool (KNEST), identifying knee pain and related health care use in primary care. RHEUMATOLOGY, vol. 40, 54. link>
  • Ong BN. 2001. Assessing rapid assessment and response by the appropriate standards. International Journal of Drug Policy.
  • Ong BN. 2001. Assessing the context for partnerships between communities and the NHS in England. Critical Public Health, vol. 10(3), 343/351.
  • Jinks C, Ong BN, Paton C. 2000. Mobile medics? The mobility of doctors in the European Economic Area. Health Policy, vol. 54(1), 45-64. link> doi>
  • Osgood M and Ong BN. 2001. Social capital formation and development in marginal communities. Progess in Development Studies, vol. 1(3), 205/220.
  • Ong BN. 2001. What future for community participation in health?. Health Management.
  • Ong BN. 2000. Untitled. INTERNATIONAL JOURNAL OF HEALTH PLANNING AND MANAGEMENT, vol. 15(3), 167-168. link>
  • Jordan K, Dziedzic K, Jones PW, Ong BN, Dawes PT. 2000. The reliability of the three-dimensional FASTRAK measurement system in measuring cervical spine and shoulder range of motion in healthy subjects. Rheumatology (Oxford), vol. 39(4), 382-388. link> doi>
  • Jordan K, Ong BN, Croft P. 2000. Researching limiting long-term illness. Soc Sci Med, vol. 50(3), 397-405. link> doi>
  • Ong BN, Jordan K, Richardson J, Croft P. 1999. Experiencing limiting long-standing illness. HEALTH & SOCIAL CARE IN THE COMMUNITY, vol. 7(1), 61-68. link>
  • Jinks C, Ong BN, Paton C. 1998. Workforce planning. Catching the drift. Health Serv J, vol. 108(5622), 24-26. link>
  • Ong BN. 1998. Untitled. INTERNATIONAL JOURNAL OF HEALTH PLANNING AND MANAGEMENT, vol. 13(3), 197-198. link>
  • Ong BN and Schepers R. 1998. Comparative perspectives on doctors in management in the UK and The Netherlands. J Manag Med, vol. 12(6), 378-390.
  • Ong BN, Jordan K, Dunn G, Parry M, Newell J, Moulton H, Cade D. 1997. Patients approve of pre-operative assessments. Nurs Times, vol. 93(40), 57-59. link>
  • Ong BN, Boaden M, Cropper S. 1997. Analysing the medicine-management interface in acute trusts. J Manag Med, vol. 11(2-3), 88-95. link>
  • Ong BN. 1996. Revisiting community participation in health policy and management. INTERNATIONAL JOURNAL OF HEALTH PLANNING AND MANAGEMENT, vol. 11(4), 301-305. link>
  • Ong BN. 1996. The lay perspective in health technology assessment. Int J Technol Assess Health Care, vol. 12(3), 511-517. link>
  • ONG B. 1994. CONSTRUCTING QUESTIONS FOR INTERVIEWS AND QUESTIONNAIRES - THEORY AND PRACTICE IN SOCIAL-RESEARCH - FODDY,W. SOCIOLOGY-THE JOURNAL OF THE BRITISH SOCIOLOGICAL ASSOCIATION, vol. 28(2), 575-577. link> doi>
  • Ong BN. 1993. Women in management. Her master's voice. Health Serv J, vol. 103(5375), 30-31. link>
  • ONG B. 1993. STRUCTURES OF CONTROL IN HEALTH MANAGEMENT - FLYNN,R. SOCIOLOGY-THE JOURNAL OF THE BRITISH SOCIOLOGICAL ASSOCIATION, vol. 27(2), 335-336. link> doi>
  • Ong BN. 1993. The development of minimally invasive therapy in the United Kingdom. Health Policy, vol. 23(1-2), 83-95. link> doi>
  • Ong BN. 1992. Countdown to community care. Job sharing. Health Serv J, vol. 102(5328), 24-25. link>
  • ONG B. 1992. WOMEN, HEALTH AND MEDICINE - MILES,A. SOCIOLOGY-THE JOURNAL OF THE BRITISH SOCIOLOGICAL ASSOCIATION, vol. 26(4), 721. link> doi>
  • Ong BN. 1991. Researching needs in district nursing. J Adv Nurs, vol. 16(6), 638-647. link>
  • Ong BN, Humphris G, Annett H, Rifkin S. 1991. Rapid appraisal in an urban setting, an example from the developed world. Soc Sci Med, vol. 32(8), 909-915. link> doi>
  • Ong BN and Humphris G. 1990. Partners in need. Health Serv J, vol. 100(5208), 1002-1003. link>

Chapters

  • ONG B and Corbett M. 2008. "How can I begin to describe my pain?": The experience of living with low back pain. In Low Back Pain: New Research. Jansson M and Lindberg W (Eds.). Nova Biomedical Books.
  • ONG BN and Wood G. 2005. Patient and Public Involvement in Service Design and Evaluation. In Intermediate and Continuing Care: Policy and Practice. Roe B and Beech R (Eds.). WileyBlackwell.
  • Richardson J, Ong BN, Sim J. 2004. 'Idle Devils' and 'Household Engineers': Identity in chronic widespread pain. In Narrative, Memory and Identity: Theoretical and methodological issues. Robinson D, Horrocks C, Kelly N, Roberts B (Eds.). Huddersfield: University of Huddersfield Press.
  • Ong BN and Paton C. 2002. Scenarios on the future mobility of doctors and nurses. In The European Union and Health Services. The Impact of the Single European Market on Member States. Busse R, Wismon M, Bermon PE (Eds.). 105 press, amsterdam.
  • Ong BN, Paton C, Bermon P, et A. 2002. The European Union and Health Services. In The European Union and Health Services. The Impact of the Single European Market on Member States. Busse R, Wismon M, Bermon PE (Eds.). 105 press, amsterdam.
  • Jinks C, Ong BN, Paton C. 2002. The Mobility of Doctors & Nurses - A United Kingdom case study. In The European Union & Health Services. The Impact of the Single European Market on Member States. Busse R, Wisamn M, Bermon PE (Eds.). 105 press, amsterdam.
  • Ong BN, Bermon P, Busse. 2002. The Single European Market and Health Services - the research design. In The European Union and Health Services. The impact of the single european market on member states. Busse R, Wismon M, Bermon PE (Eds.). 105 press, amsterdam.
  • Rifkin S and Ong BN. 2001. A user's guide to community participation for health improvement. In Improving Health Through Community Participation. Draper A and Hawdon D (Eds.). Health Development Agency, London.
  • Ong BN. 2001. Policy and participation in health improvement in the uk. In Improving Health through Community Participation. Draper A and Hawson D (Eds.). Health Development Agency, London.
  • Ong BN and Munslow B. 2001. Rapid appraisal. In Sustainable Development in Mozambique. Munslow B and Ferraz B (Eds.). James Currey, London.
  • Ong BN and Schepers R. 2001. Variations on a theme: clinicians in management in England and the Netherlands. In Organisational Behaviour in Healthcare: The Resource Agenda. Marks A and Dopson S (Eds.). MacMillan, London.

Other

  • Ali F, Jinks C, Ong BN. 2012. ' ... WELL, I PUT IT DOWN TO HAVING A CLEAR CONSCIENCE, BEING POLITE TO ALL PEOPLE AND BEING A MEMBER OF THE LABOUR PARTY': PREVENTION OF KNEE PAIN: A QUALITATIVE STUDY IN SYMPTOMLESS OLDER ADULTS. RHEUMATOLOGY (vol. 51, p. 55). link>
  • Sandhu RS, Ong BN, Cooper V, Hassell AB. 2008. Assessing the consultation skills of rheumatology specialist registrars: Defining the skills and competencies to be assessed. RHEUMATOLOGY (vol. 47, pp. II124-II125). link>
  • Sandhu RS, Ong BN, Cooper V, Hassell AB. 2008. Attitudes and perceptions of rheumatologists regarding consultation skills training for specialist registrars (SPRS): A qualitative study. RHEUMATOLOGY (vol. 47, p. II124). link>
  • Corbett M, Foster N, Ong BN. 2006. Hope and despair in patients' beliefs about back pain and its treatment. RHEUMATOLOGY (vol. 45, p. I123). link>
  • HILL S, ONG BN, CHOI PYL, DZIEDZIC K. 2004. The impact of hand osteoarthritis on the individual. Rheumatology.
  • Jinks C, Jordon K, Ong BN, P C. 2003. Assessing health care needs and use in older adults with knee pain in primary care. The knee pain screening tool (KNEST). Rheumatology.
  • Jinks C, Jordon K, Ong BN, P C. 2003. Assessing health care needs and use in older adults with knee pain in primary care. The knee pain screening tool (KNEST). Rheumatology.
  • Jinks C, Jordan K, Ong BN, Croft PR. 2002. The influences on health care use in older adults with knee pain. ARTHRITIS AND RHEUMATISM (vol. 46, p. S468). link>
  • Hooper H and Ong BN. 2002. Resolving tensions of user involvement through research design. Montreal International Forum V for Primary Care Research on Low-Back Pain.

I contribute to the undergraduate medical degree; Masters in Medical Sciences and supervise PhD dissertations.

I am a member of the National Clinical Audit Advisory Group.