6. Academic Guidance & Support

This section covers some tips about how to share guidance and support for students, enabling the students to develop a clear understanding of academic expectations.

This section offers ways of using digital technologies to:

  • Clarify online academic presence, support and guidance
  • Provide a digital map of the learning journey
  • Offer online support sessions to whole cohorts
  • Deploy content capture to offer advice and guidance on assignments
  • Signpost students to online academic support and study skills

Tips and tools to provide academic guidance and support

  • Support students in the general transition to online learning: KIITE and IDS provide resources on a dedicated website. The EdTech Team provides drop-in sessions for staff to answer technical queries and provides guidance in the use of the digital tools to engage with students


  • Ensure student participation in our Pre-arrival Online Induction Programme (available through KLE and MS Teams)


  • Hold virtual office hours for students on MS Chat (text chat in Teams) or Google Hangout(messaging, linked to Gmail) setting out clear expectations to students as to when and how you will be available for support. 



10 Elements of Flexible Digital Education

Download the Flexible Digital Education Framework (188 KB)

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