Laptop Clinic

The Laptop Clinic is available to students and staff for personally owned devices used for work purposes

What services are available?

  • Virus and malware removal
  • Start-up issues
  • Crashes and stability
  • Backups and simple file recovery
  • OS Upgrades and reinstalls
  • Hard drive replacements
  • Games console network setup

Booking your laptop in...

Laptops are booked in at the IT Service Desk, please make sure to bring your power supply.

Please complete the online booking form either at the desk or before you arrive at the clinic (you will need your IT Account to complete the form)


You will receive a booking form and will be called once our technicians have resolved the problem.

Laptop Clinic: Opening Times

  • Students: Monday - Friday: 09.00 - 17.00
  • Staff: Tuesday & Wednesday: 09.00 - 17.00

What are the charges? 

Students £5 Diagnostics
£30 Configure/OS Install, Data Recovery/Backups, Hardware replacement, Virus Removal
Staff £10 Diagnostics
£50 Configure/OS Install, Data Recovery/Backups, Hardware replacement, Virus Removal