Estates Help Desk

The Estates Help Desk provides a central point of contact for all customers to request maintenance repairs and progress their job requests.

Our experienced customer focussed team are always on hand to help you with any enquiry.

Contacting the Estates Help Desk

Telephone: 01782 733137 Internal ext: 33137
Fax: 01782 714695 
Office Hours: Monday to Friday 8:00 am – 5:00 pm

Out of Hours Emergency Requests Only

Contact Keele Security
Telephone: 01782 733004
Internal: 33004

Responding To Your Request

The Estates Help Desk receives over 17,000 work requests a year. Find out how we prioritise your request.

Contractor Induction

If you are a contractor and have been asked to work at Keele University please view our contractor induction video.