Emergency procedures


Fire - always raise the alarm at once

Always call the fire service on 9-999 giving the correct address

Always call security on 888 or 01782 733004

Further information on fire management is available on the Department of Health & Safety Fire Management page.


If you smell gas:

  • Don’t operate electric switches on or off
  • Don’t smoke or use mobile phones
  • Don’t leave it to someone else to report
  • Do open doors and windows to ventilate the gas if the smell is inside
  • Do make sure your colleagues leave the area where you smelled gas
  • Do report the smell of gas by calling the National Gas Emergency Service on 0800 111 999 then call Security on 888 or 01782 733004

Provide to the National Gas Emergency Service the following:

  • Name
  • Address or location
  • Post Code –if known
  • Details of the gas leak
  • Listen and act upon the advice given

Provide to Security:

  • Name
  • Address or location
  • Telephone number – fixed or mobile – not near the place where you smelled gas