Gym membership and fitness classes
The Sports Centre is home to our Fitness Centre and Functional Fitness Space, which cater for all of your training needs, from performance through to casual training, in a friendly and supportive environment. Our gym memberships vary across the year with our most popular one being the 'Academic Membership'. You can purchase this at Keele Sports Centre and it includes a free induction and access to all our fitness classes.
We welcome the Government announcement on the 9 July allowing gyms and sports facilities to begin to re-open from 25 July. While we will not be opening on this date, our Sports Team have been working for some time on re-opening plans that put the safety and wellbeing of our members and staff as of utmost importance and we will let you know as soon as we have a reopening date. Once we have the green light from the University, we can start to roll out that plan, which will start with training staff, thoroughly cleaning every accessible bit of the building and its contents, and putting required safety measures in place prior to opening. There will be some noticeable differences and in the first instance for the safety of yourselves and the Staff there will be a reduced service gradually increasing as restrictions are lifted. We will keep you informed of progress via email and social media and we can’t wait to welcome you back.
Following the closure of the Sports Centre in March due to the impacts of the coronavirus, we appreciate that there may be questions regarding how the closure will affect your membership. Details for the relevant memberships can be found below and please get in touch with us (firstname.lastname@example.org) if you have any other questions.
Staff | Student | Community membership
Your gym membership has been frozen (suspended) while the Sports Centres remains closed and your renewal date will be extended to cover this in line with the time remaining on your current membership, when we will look forward to welcoming you back.
For students not returning to Keele, you will be able to apply for a refund for the remainder of your memberships from the time that we closed.
To request a refund, please email email@example.com with your name, and preferred email address. If you have already written to us you will not need to do this again unless you submitted your student email address. In this cas please provide us with a personal/non-Keele email address so that we can issue your refund.
Once you email us, you will receive a reply as confirmation of your refund request, and then another email once your refund has been issued. Please note that as we are all currently working from home, we will not be able to process these refunds until we return to the Sports Centre in person – we do not yet know when this will be. The exact date refunds will begin to be issued will be posted on our web pages and through social media (Facebook and Twitter - @sportkeele) once it has been confirmed. Thank you for your patience during the campus closure.
Once we have confirmed your refund, Finance will refund the amount (a BACS payment) into your bank account. Please DO NOT send your bank details to us via email - we will send you a link to a secure form where they can then be input.
We will endeavour to do this as quickly as possible once we are back on campus and kindly ask for your patience during that time. To obtain your refund, requests must be received by firstname.lastname@example.org by the 30 September 2020. We are sorry but we will be unable to process any requests received after this date.
We wish you all a very successful future and hope you stay fit and healthy.