How to apply

Whether your are a new Undergraduate student, or a current student returning, you need to think about your options for student accommodation for the 2018/19 academic year as early as possible.

If you are interested in living on campus during your first year at Keele, there is no better way to see our range of student accommodation than on one of our undergraduate open days that run throughout the year. If you are unable to attend one of these days, you can always find out more information about our accommodation online. Places are limited and in high demand, so we encourage you to apply as early as you are able.

Key dates:

DateWhat Happens When
February Applicants begin to apply for accommodation
31st May Deadline for UK & EU students accommodation applications
End of July Accommodation allocated to deferred and unconditional applicants and offers sent via e-mail
17th August onwards Accommodation allocated to Firm and/or Insurance applicants (after examination results confirmed)  
18th August onwards Clearing applicants apply for accommodation      
19th September New international/EU arrivals day (including Postgraduate)
22nd September Home students arrivals day (including Postgraduate and Nursing & Midwifery)

For new students starting a course between September 2018 and June 2019, the online application will be available from February 2018. You can only apply for accommodation after you have formally accepted your place at Keele as follows:

  • If your application to Keele was made through UCAS you will need to select your Firm and Insurance choice Universities - see accepting your offer through UCAS
  • If you made a direct application, you will need to complete and return the acceptance/fee classification form which was sent with your offer to Keele.

We recommend that you apply as soon as you receive your invitation e-mail from the Keele Admissions Team. Please note that it can take up to 48 hours for your record to be updated once you accept your offer of a place at Keele, so you will need to wait before completing your online accommodation application.

Please also note that:

  • We allocate our bedrooms in a particular order.
  • If campus accommodation is not available, there is advice on our website including adverts for local properties available for students.
  • We will do our best to meet your requirements, however we cannot guarantee that you will receive your first preference of room type. It is therefore important that you complete all sections of the accommodation application form indicating your 2nd and 3rd preferences - these should be of different room types.  Do not select a room type that you would not be prepared to accept.
  • In order to accommodate as many Freshers as possible, a number of rooms are set aside each year for 2 students to share on a temporary basis.
  • If you are holding an unconditional place, you will be amongst the first group to receive an offer of accommodation.
  • If your admission to Keele is conditional upon examination results, your application for accommodation will be considered after your results are released and upon confirmation from UCAS of your acceptance.
  • Those students who choose Keele as their firm choice are given priority for University accommodation for the first year of their study, as will those whose home is outside of the UK.  Students who have special requirements and are supported in their application by Disability Support or who are coming to Keele from care, will be offered campus accommodation for the duration of their course.  University accommodation for students after their first year of study is subject to availability only.
  • Rooms are allocated in a random order.

When you apply

Creating an account

If you haven’t previously made an online accommodation application you will need to create a user account before you can apply. You will need to register at our Accommodation portal. This is a simple process. You will receive an email to confirm that you have created the account.

Making the application

You will be able to make your application for accommodation from February onwards at our Accommodation portal. You will need to register an account the first time that you log in and create a password. Once you have logged in you will need to select 2018/19 applications on the following screen in order to make your application for 2018/19. Please do not select 2017/18 – your application will be void.

Username

Your username is your Keele Student ID number NOT your UCAS number.‌‌‌‌‌‌‌‌

Security

We have a ‘3 strikes and out’ security feature which will block your access to the portal for 20 minutes. Make sure that you know your password and type it correctly.

Reasons you may not be able to apply

  • you have not accepted your course offer at Keele
  • you have only just accepted your course offer at Keele - it can take up to 3 working days for this to enable your accommodation account
  • your username is your Keele student number (not your email address)
  • the surname you are typing in has to match what we have on your record - eg if you have a double barreled surname, check the hypen and spaces
  • if you have accents in your surname this may stop the system recognizing you. Please contact us if this is the case.
  • your password is wrong. You can reset this on the login page by clicking reset password

Email addresses

We will initially use your personal email address for any correspondence. Please ensure that you do not use your school email - this will be de-activated before we send out offers of accommodation. We will send mailings from accommodation@keele.ac.uk address. Please do set this address as a ‘safe sender’ to avoid losing important information from us into your spam folder.

Your offer of accommodation

If you choose to decline your offer of accommodation or do not respond within the 3 days, the room will automatically be offered to another applicant. If you want to live in University accommodation you should contact us immediately BEFORE declining the offer or letting it expire. Once you decline an offer, or it expires you may not be made another one.

Contracts

Once the Agreement is accepted you have a 7 day 'cooling-off period'. This means that if within 7 working days of accepting the Agreement you change your mind and notify us by email of that fact, you will be released from the Agreement. The contract is legally binding and if you change your mind you will still be liable for accommodation fees. You can only be released from the contract in exceptional circumstances such as taking a Leave of Absence or Withdrawing from the University. You may transfer your licence to another student as long as the transfer is done with the knowledge and prior written approval of the University Student Accommodation Office. The new licensee should be a suitable replacement which means that the balance of sexes and nationalities is not adversely affected within the accommodation.

If you are a current, returning student at Keele, you need to think about the following options for accommodation for the 2018/19 academic year.‌

Are you eligible for University accommodation? – It is important to be aware of our Priorities for the Allocation of University Accommodation. Unless you are in one of the catagories listed, you will not be eligible to apply for accommodation.

Looking to live off campus? If you are not eligible or are unsuccessful in applying for campus accommodation, you will need to look for somewhere to live in the local area. We have lots of information and advice about living off-campus.

Key dates

Date  What happens when
End of December If you require your application to be supported by Disability Support you must contact them by the end of January.
January There will be 3 days in which you can apply for accommodation. We will e-mail information on these dates to all students.
1st February Students' Union Housing Fair - to look for off-campus accommodation.
February Offers of accommodation are vailable (you wil be notified before this date).
February Deadline for accepting your accommodation contract if you wish to accept the offer. Please remember that once you accept your accommodation contract you are legally bound to pay all fees.
31st August Deadline for paying £150 deposit and £300 part payment towads the first installment of your accommodation fees.

Things to think about before applying

  • Before choosing where you would like to live you should think about what type of person you are and whether or not you like mixing with large groups of people.  Think about the size of the accommodation blocks before making your decision.
  • If you take re-sit examinations during the summer or your academic progress is under review and subject to appeal, you should be aware that any allocated accommodation will be withdrawn if you do not progress to your next year of study. However it is your responsibility to notify the Student Accommodation Office in writing regarding this - failure to do so could result in you being liable for accommodation fees.
  • Late applications may not be allocated accommodation.
  • Offers of accommodation cannot be changed. There will be a waiting list at the start of the next academic year if you wish to change rooms, but this is subject to availability.
  • Any student who does not accept their offer of accommodation by the deadline given will have their offer of accommodation withdrawn.
  • We cannot guarantee that we can allocate any of your room choices since certain areas are oversubscribed.
  • Please remember once you accept your accommodation offer you are legally bound to pay all fees.

When you apply

You can apply via the KLE – Use Office Tab/Accommodation. You will need to wait for the tab for 2018/19 to go LIVE before you can do this. Please do not select 2017/18 – your application will be void.

Selecting your preferred accommodation

On the application form you will be asked to select your preferred room types. Please select these in order of preference and don't select any which you wouldn't be prepared to accept. We cannot guarantee that you'll be offered your choice of accommodation. You should choose 3 different room types.

Your offer of accommodation

If you choose to decline your offer of accommodation or do not respond within the 3 days, the room will automatically be offered to another applicant. If you want to live in University accommodation you should contact us immediately BEFORE declining the offer or letting it expire. Once you decline an offer, or it expires you may not be made another one.

Email addresses

We will use your Keele email address for any correspondence. We will send mailings from accommodation@keele.ac.uk  address. Please do set this address as a ‘safe sender’ to avoid losing important information from us into your spam folder.

Friends

We will assume if you apply as part of a group that your priority is to live in the same block or flat as your friends. This means that in order to keep you together, you may not get any of your accommodation preferences so think carefully before making a group application.

If you want to live with friends you can apply as a group – maximum of 4 people BUT you must ensure when applying that you all use the same group name.  It is very important that you all spell it correctly.  Our system will not pick up group applications if there are typos or spelling mistakes.  Try to make the name as simple and original as possible. Each of your friends must also submit an application.

Members of the group must all be of the same priority group - we cannot guarantee to place you with friends who apply at a different time.

Overseas (non EU) undergraduate students

You have priority for accommodation as long as you apply by the given deadline - if you fail to do so we can't guarantee to offer you a room.

Study Abroad

If you are planning to study abroad next year, for either the 1st semester or the full year, please don’t apply for accommodation.

Contracts

Once the Agreement is accepted you have a 7 day 'cooling-off period'. This means that if within 7 working days of accepting the Agreement you change your mind and notify us by email of that fact, you will be released from the Agreement. The contract is legally binding and if you change your mind you will still be liable for accommodation fees. You can only be released from the contract in exceptional circumstances such as taking a Leave of Absence or Withdrawing from the University. You may transfer your licence to another student as long as the transfer is done with the knowledge and prior written approval of the University Student Accommodation Office. The new licensee should be a suitable replacement which means that the balance of sexes and nationalities is not adversely affected within the accommodation.

Debt

Please note that we are unable to offer accommodation to students currently in debt to the University. If you are offered accommodation and subsequently encounter financial difficulties, you will be expected to clear outstanding amounts due by the end of June. If this happens, you must discuss the situation with the Student Accommodation Manager.   Failure to do this may result in us issuing notice to cancel the accommodation agreement.

How much will it cost?

Please see our page on Undergraduate Accommodation Fees.