Leaving campus accommodation

These processes will guide you on what you need to do when you move out of your campus accommodation.

Once the Agreement is accepted you have a 7 day 'cooling-off period'. This means that if within 7 working days of accepting the Agreement you change your mind and notify us by email of that fact, you will be released from the Agreement. The contract is legally binding and if you change your mind you will still be liable for accommodation fees. You can only be released from the contract in exceptional circumstances such as taking a Leave of Absence or Withdrawing from the University. You may transfer your licence to another student as long as the transfer is done with the knowledge and prior written approval of the University Student Accommodation Office. The new licensee should be a suitable replacement which means that the balance of sexes and nationalities is not adversely affected within the accommodation.

If you are withdrawing, deferring or taking a Leave of Absence from the University, you must ensure that you return the keys to your accommodation to the Student Accommodation Office before you leave.If you do not remove your belongings and/or return room keys, you will continue to be charged at the full room rate until the room is cleared and the keys returned.Outside office hours (Monday – Friday 9am. – 4.45 pm), you can leave your keys at the Security Lodge in the reception area of the Darwin Building. The Security Lodge is staffed 24 hours a day, 7 days per week, 365 days of the year.


If you would like to arrange storage for your possessions during vacation times, you ‌should contact an outside storage company. Most of these companies supply packing boxes which they deliver to you; they then arrange collection and transportation to their storage facilities. Their rates are very competitive. Here are a few of our local ‌companies:

Reference Requests for Private Landlords

Reference requests should be sent via email to: accommodation@keele.ac.uk and you should allow 3 working days response time.