Frequently Asked Questions (FAQs)

Undergraduate (including Foundation Year) applicants

Offer Holder/ Open Day information

No, due to government guidance all Offer Holder Days are cancelled until further notice. However, we are working on a variety of online options which will help you find out more about Keele. These include:

  • Our Offer Holders hub for all those holding an offer with Keele or applicants for September 2020.
  • There is also an opportunity to live chat with one of our students (who can provide you with a real insight into what it's like to study at Keele), as well as staff from our academic areas. Check out our student blogs too!
  • Our next open day in August will be run as a virtual event (see below).

Most Universities will now be offering alternative online information, for example a Virtual Open day. Keele’s will be running on Saturday 15 August, for 2020 entry. You may also find it helpful to live chat with one of our current students or academic staff about what the course you're interested in and what it's like to study and live at Keele.

The University is here to support you, so if you do have any questions please do contact us via admissions@keele.ac.uk

Yes, we will be running a Virtual Open Day on Saturday 15 August, this event is for students starting in September 2020. You can take a virtual tour of campus, live chat to staff and students and easily find everything you need to know about Keele in one place. Please register in advance in order to receive the link to talks and the open day hub page.

Applications to Keele and Offers

Yes it is not too late to apply for the majority of our courses. Applications are still being processed as normal.

Yes we are still making offers for the majority of our courses for more information please contact admissions@keele.ac.uk

There are no plans to change applicant offers. If you have any concerns regarding your offer please email admissions@keele.ac.uk

Your School/College will be asked to provide the following:

      i) A grade they believe you would have achieved had you sat your exams this year. This will be based on a full range of available evidence, including non-exam assessment; the results of any homework assignments or mock exams; and any other records of performance over the course of study.

      ii) A rank order of students within each grade. This is because the statistical standardisation process will need more granular information than the grade alone.

This information will allow Ofqual and the exam boards to standardise grades across schools and colleges, to make sure that, as far as possible, results are fair and that students are not advantaged or disadvantaged. That means the final grade you get could be different from the one your school or college sends to the exam board.

Further information can be found on the Ofqual website.

If you do not meet the conditions of your offer, we will review your application. It may still be possible to confirm your place at Keele if you have only narrowly missed your offer, and providing that we have sufficient spaces on your chosen course.

If we are not able to admit you onto your original course we do sometimes look at alternatives that we feel may be of interest.

We would like to reassure you that we will do all that we can to support you in progressing to Keele University. We will consider all aspects of your application, not just your final grades at confirmation.  

If you are a private/external candidate, you should in the first instance contact your exam centre to see if they are able to provide a calculated grade. The centre has to be confident that they have sufficient evidence to provide you with a grade.

If your exam centre is not able to provide a grade, then contact your exam board who may be able to assist you in transferring to another exam centre in order to provide a calculated grade.

UCAS have also published the following guidance for independent candidates/home-schooled applicants which you may find useful.

If you are unable to receive a calculated grade then contact admissions@keele.ac.uk for further advice.

No, we will confirm places using the calculated grades released by the Examination Boards.

No, the Department for Education (DfE) has confirmed that results will be released as originally planned. For A Levels this will be on Thursday 13 August. Your decision will be available on UCAS Track on Thursday 13 August at 8am.

Clearing will work the same as previous years. Clearing will start on 6 July and finish mid October.

You can use Clearing if:

  • you’re applying after 30 June
  • you didn’t receive any offers (or none you wanted to accept)
  • you didn’t meet the conditions of your offers
  • you’ve declined your firm place using the ‘decline my place’ button in Track


If you are interested in applying to Keele through Clearing, you can register an interest on our website from 1 July. We will then call you on 13 August 2020. If you are in receipt of your level 3 qualifications you can apply now, if you need further advice please contact admissions@keele.ac.uk

You can also find more information about Clearing on the Keele Clearing pages and the UCAS website.

We understand that the current situation is unsettling and that it may make you think about changing your original plans. We would like to reassure all applicants that we are currently planning for all eventualities with regard to starting in September. Whatever the global situation is in the autumn, Keele remains committed in making your university experience enjoyable, supportive and most importantly safe.

If you do wish to defer, or speak to someone about your options please contact admissions@keele.ac.uk

We understand that the current situation is unsettling and that it may make you think about changing your original plans. We would like to reassure all applicants that we are currently planning for all eventualities with regard to starting in September. Whatever the global situation is in the autumn, Keele remains committed in making your university experience enjoyable, supportive and most importantly safe.


If you do wish to defer for a second time, or speak to someone about your options please contact admissions@keele.ac.uk

Student Finance

No. UK and EU applicants to courses starting in September 2020 can apply for student finance online as normal.

More information is available in the following government press release SLC Coronavirus (COVID-19) update

Please note that if your family circumstances have changed financially as a result of coronavirus, you can notify the SLC through your online account.

We know that going to university can be a daunting as well as an exciting experience, so to help you along the way we have a number of bursaries and scholarships. For more information please see our Scholarship pages. You can also get advice from our Student Services Team.