VET-20007 - Communication and Professional Skills
Coordinator: Rebecca Stott
Lecture Time: See Timetable...
Level: Level 5
Credits: 15
Study Hours: 150
School Office: 01782 733928

Programme/Approved Electives for 2024/25

None

Available as a Free Standing Elective

No

Co-requisites

None

Prerequisites

None

Barred Combinations

None

Description for 2024/25


Aims
The aims of this module are to:
1. To further develop skills of reflective practice and reflective writing and begin to apply this to personal development, communication skills and wellbeing.
2. To introduce a range of methods of communication and develop core professional and communication skills
3. Explore the role of empathy in communication in clinical practice

Talis Aspire Reading List
Any reading lists will be provided by the start of the course.
http://lists.lib.keele.ac.uk/modules/vet-20007/lists

Intended Learning Outcomes

1,3
Understand the importance of effective communication and demonstrate a range of methods of communication relevant to veterinary practice: 1,3
Explore the role of communication in client-centered veterinary practice and the ethical obligations of the veterinary surgeon in this context: Demonstrate the ability to record and reflect on professional experience, professional skill acquisition and competency development in the context of improving performance and committing to professional development: 2
Apply a range of personal development techniques for optimising performance, wellness and stress management: 2

Study hours

Lectures - 12 hours
Tutorials - 24 hours
Workshop - 3 hours
Supervised online study (GOAL) - 6 hours
Independent Learning - 105 hours

School Rules

None

Description of Module Assessment

1: Video Tape weighted 30%
Verbal Communication Skills Assessment
Audio recording of verbal communication skills in role play format (4 minutes audio recording)

2: Report weighted 40%
Written Reflective Report
Reflective writing report to evidence engagement with personal and professional development. Word count 1,000 words.

3: Website weighted 30%
Informative media post
Informative written blog for clients from a veterinary practice providing evidence of written communication skills and engagement with client communication in a clinical setting. Word count 700 words.