1. How did you get to where you are now?

I started studying in 2001. I began with an access to learning course at Newcastle under Lyme College (as I only had one GCSE at that point). The access course gave me enough points to go to Staffordshire University to study Psychology & Criminology. I left there in 2005 with BSc Hons.

2. What has been your biggest achievement so far?

Definitely achieving the MSc at Keele University

3. And your biggest mistake? 

Not having the confidence to apply earlier!

4. What are your ambitions now?

To expand my Counselling Practice ‘Jennifer Heathcote Osborne Counselling Services’, to my own premises in stoke on Trent.

5. What advice would you give to someone wanting to work in a similar field? 

To read up on the course requirements before you begin the course, as there are some financial extras such as personal supervision and counselling therapy, which for a student on a budget can be costly. In addition I recommend reading ahead of the course, and understanding the accreditation requirements.

6. What made you choose Keele University?

I had the ambition to study at Keele from the age of ten years. I had taken part in a sponsored walk around the grounds and knew that one day I would study there - it was instinctive.

7. How has Keele influenced your life?

I am proud to be associated with Keele University, being accepted as mature student gave me confidence to achieve my dreams.

 8. What is your favourite memory of Keele?

My fondest memories are the grounds and the international students who made my learning so much more fun, by introducing me to new cultures.

9. And your worst?

Statistics! Say no more!

10. Anything else you would like to add

I am extremely proud to have graduated from Keele University and would like to thank the Counselling Psychology tutors at Keele for their infectious enthusiasm, encouragement and confidence in their students. I am also very proud to have founded Maypole a year ago - Maypole aims to raise awareness of the difficulties women face during and after separation, and we are focussed on campaigning for change to value women’s contribution to their family and role as mother.  We also aim to raise awareness of the issues of parental separation to ensure that it is safe and fair for all. Anyone interested in contributing to the development of Maypole and it's support to women or wishing to donate can find us at