Information for parents

We're proud of our University and the sense of community our students feel when they live here. We aim to make sure that the 'Keele Experience' is a positive one and the benefits last with our students throughout their lives.

Going to university is an exciting opportunity for your children, but for parents it can often be a stressful time. Although your son or daughter may be independent and capable, you will understandably worry how they will settle into university life. Some of the questions that may be going through your mind will probably include, will:

  • Be safe?
  • Make friends?
  • Eat properly?
  • Balance their work and social activities?
  • Manage their finances?

The best way you can support your child is by:

  • Listening to them and helping them find out as much information as possible in the months before they leave home
  • Visiting the University on an Open or Offer Holder Day to help them get to know where they are going (this can be the first step towards putting your mind at ease)
  • Look at our website and check out the virtual tours and photographs of our accommodation
  • Find out about the excellent network of support available to all students ‌on the campus such as the Student Finance Office, who give information about loans and grants etc; The Student Accommodation Office and Residence support, who are on hand in the halls of residence to deal with any problems which students may encounter etc
  • Help them with budget advice, cooking skills and understanding laundry labels
  • If your child is an international student – ensure that they arrive for their International Welcome so they can make friends and settle in a few days early. You can help them to register for the Meet & Greet Airport collection Service at the airport on specific dates. You can also look at our International Residence Support web page

We appreciate that parents and other relatives of students may be concerned about their welfare. We are always happy to answer general enquiries and provide information, but due to the UK Data Protection Laws, University staff are unable to discuss individual students or give information about them to any third party. This includes parents or other family members. If you feel that your son or daughter may be struggling or in need of help or support, please refer them to Student Support.