What is eduroam?

eduroam (education roaming) is a service provided via JANET which enables students, reseachers and staff to securely access the internet whilst visiting other participating institutions, using the username and login provided by their home organisation.


Does Keele University support eduroam?

The eduroam service is available across the Keele University campus to visiting academics. The service is provided by JANET and only available to WiFi enabled devices. Wired eduroam access, the ability to logon to a wired university point or a university managed PC, is not currently available.

Keele University provides both home and visitor access to eduroam, subject to the University acceptable use policy and the JANET eduroam policy. 

For visitors, the set-up and preparation for using the service should be done before you arrive here.  You should contact your home organisation IT support to enable access if you have not already done so, and you can check whether your organisation is participating at the JANET website. 

If you are from Keele University and have a query about eduroam while visiting another institution, you should contact the IT Service Desk on 01782 733838 or it.service@keele.ac.uk.

Please note that the eduroam WiFi profile must be removed from your PC when you are no longer a member of Keele University.

How to connect to eduroam

To connect to eduroam, you will need your Keele IT username and password plus a @keele.ac.uk, so that your request to authenticate is passed to the correct home organisation.

e.g. Username v1v11@keele.ac.uk and your normal Keele IT password.

Configuring your computer or device to connect to eduroam varies depending on the operating system you are using. Please choose from the below list for more detailed instructions and troubleshooting: