Dates of Arrival

 

September

Most students from overseas will be living on campus, and you should arrive between 11.00 -19.00 on Wednesday 25 September 2013 where possible and report to the Chancellors Building to collect your keys.  There will be a coach service from Manchester and Heathrow airports on this day. For further information and booking form See here.

January

Most students from overseas will be living on campus, and you should arrive on Wednesday 22 January 2014.  

There will be a coach service from Manchester airport on this day. Please click here for further details of the Meet & Greet Airport Collection

Late Arrival

January Arrival

If you arrive after 20:00 on Friday 18 January, you should go to the 24-hour Security Desk in the Darwin Building (map ref. D6 (PDF)) to collect your Registration Pack and room key.  If you arrive in a taxi from the station, please ask it to wait while you collect the key to your room, as your room may be some distance from the 24-hour Reception.

September Arrival

If you arrive after 19:00 on Wednesday 19 September 2012, you should go to the 24-hour Security Desk in the Darwin Building (map ref. D6 (PDF)) to collect your Registration Pack and room key. If you arrive by taxi please ensure the taxi waits as your room could be a considerable distance from the Reception.

Lost Luggage

If your luggage is lost, the important thing is not to panic!  Follow the steps below and inform the Study Abroad office or 24hr security when you arrive on campus.

  • Wait at the baggage claim until all luggage from the flight has come through.  Check around the area too as it could have already been unloaded if your flight was delayed.

  • Go to luggage enquiries / the help desk / the airline desk and tell the staff that your luggage has not arrived.  They will then ask you for:
    • Your flight ticket with flight details and attached luggage receipt
    • A description of your missing luggage
    • Your address in the UK (if you don’t yet know, then give the following address; Keele Study Abroad office, Walter Moberly Building, Keele University, Staffordshire, ST5 5BG)

  • Once the member of staff has all your details, they will explain the procedure of getting your luggage back and also give you a reference number and a telephone number or website address to contact for any news.

  • The staff may be able to tell you where your luggage is at the moment, or they may ask you to wait for this information.

  • DO NOT leave the airport before completing this procedure, otherwise you will not receive your luggage and you will not be able to apply for compensation.

Police Registration (if applicable)

If you are required to register with the Police (check on your entry clearance), you should usually do this within 7 days of arriving in theUK.

You MUST register within 7 days of your arrival in the UK.  Please contact International Student Support at iss@keele.ac.ukfor more information.

Once you have registered, the police will issue your certificate immediately.  This is a very important document and you should keep this certificate with you at all times.

You will also need to inform the police every time you change your address or course and each time you are granted an extension of your permission to stay in the UK.

Health & Insurance

Health

If you are coming on to a course that lasts for less then six months you must ensure, prior to arrival, that you have adequate medical/health insurance to cover your medical expenses in the UK. 

If you are coming on to a course that lasts for more than six months, you can have free treatment under the National Health Service.  However, you will have to pay for any medicines prescribed by your doctor.

You should consider private medical insurance if you wish to cover the cost of returning home or the cost of a member of your family coming to the UK to look after you if you become seriously ill.

It is important to register with the Medical Centre if you live on campus, or with your nearest local Health Centre or doctor if living off campus in case you are ill, need medical advice or if your studies have been affected due to ill health.  Do not wait until you need to see a doctor before you register.

Medical Centre

Keele University has it's own health service, based in the Horwood hall of residence on campus.  Telephone 01782 753550 or drop in to the Medical Centre for more information.

Travel & Personal Insurance

It is essential that you obtain travel insurance to cover you for your journey from your home country to Keele University. This should cover delays and medical emergencies, as well as the cost of replacing any belongings that may be lost while you are travelling. You should obtain travel insurance before departure.

You should insure your personal property against loss or theft as soon as possible after arriving.  There are many companies that offer personal insurance, and some of them are specifically for international students.  Banks and other insurance companies also provide insurance for personal possessions and computers.  It is worth checking different premiums on offer as the cost and the cover may vary considerably depending on the type of accommodation you have chosen and the area in which you are living.

Please note: If you are living on campus, you will automatically be covered by Endsleigh Insurance when you move in to your accommodation and the cost for this is included in your accommodation fees.