Terms & Conditions

To enrol on a Pre-sessional Academic English course, please send:

  • a completed application form
  • a photocopy of the identity page of your passport
  • evidence of your IELTS/TOEFL results
  • non-refundable deposit of £150.00

The last date for receipt of applications is usually eight weeks before the start of the course.
If you need a visa, please allow enough time for your visa application.

Payment

You must pay your balance of fees before or during the first week of your course OR provide proof of government sponsorship for your Keele course. Please note, if payment is not received by this time you will not be allowed to continue your studies.

You may pay by:

  • debit/credit card
  • bank transfer

If making a payment by debit/credit card, please telephone +44 (0) 1782 733152/ 734324/ 734323.

Should you choose to pay by bank transfer the University Bank Details please see the details listed on the application form.  Please also be aware that you are responsible for paying any bank charges that may be applied to the transfer.

Cancellations and changes to enrolments

You may cancel your enrolment before the start of your course. Course fees which have been paid in advance will be refunded but the following deductions will be made:

  • any visa charges incurred
  • any bank charges incurred
  • any fee or commission already paid
  • an administration fee of £150

You must take up your place on time if possible. The latest possible start date is one week after the date on your offer letter.  If you arrive late no deduction from the course fee is made for missed weeks.

Please note that if you leave early or take an unbooked break from your studies, you risk losing the money you have paid. Fees will only be refunded in exceptional circumstances and at the discretion of the Director.

We are obliged to report any changes or cancellations to the UK Border Agency (UKBA).

Insurance

Basic insurance cover is provided for your University accommodation.  You are strongly advised to take out some form of insurance policy before you leave your home country to cover your luggage, personal possessions and money against theft, loss or damage whilst you are travelling to Keele and during the time you will stay at the University.  Although medical insurance is not a compulsory requirement in the UK and most students will be eligible for treatment under the National Health Service, it is recommended that you take out health insurance as the NHS may not cover everything in the event of a serious illness.  You should check about the level of cover you require with your local British Council Office.